Driving instructor

Arriva Northumbria Limited; Tees Valley; On-site; GBP 21,000 - 34,000; Full time

Job summary

Arriva Northumbria Limited is seeking Driving Instructors to guide trainees through day-to-day progress and safety while learning to drive buses. You will teach the technical driving skills and ensure learners reach Module 3 and Module 4 requirements, including practicals and knowledge checks.

The role emphasizes coaching on soft skills, delivering direct feedback, and adapting to flexible hours to meet business needs. PEAs and classroom training may be required as part of development.

Qualifications

• Strong grasp of soft skill elements for bus driver training.
• Professional, confident and able to communicate effectively.
• Ability to give timely, direct feedback constructively.
• Empathy for learners facing challenging journeys.
• People-oriented approach with learner-centred focus.
• Flexible to adapt tasks and hours to business needs.

Responsibilities

• Manage day-to-day progress of trainees.
• Ensure trainee safety while under instruction.
• Teach technical skills required to drive a bus.
• Help trainees meet Module 3 driving test standards.
• Instruct Module 4 practical demonstrations and knowledge.
• Coach trainees in soft skills that support technical standards.
• Carry out PEAs, driver development training and classroom work as required.

Skills

Soft skills

Communication

Feedback delivery

Empathy

Learner experience

Job description

The Driving Instructors will be responsible for:

• Managing the day to day progress of their trainees.
• Ensuring the safety of trainees, whilst under instruction.
• Teaching trainees the technical skills required to drive a bus.
• Ensuring trainees meet the standard required to pass their Module 3, driving test element.
• Teaching their trainees Module 4 practical demonstration and ensuring they possess the knowledge to pass.
• Coaching trainees in the soft skills that support technical standards.
• Carrying out Pre Employment Assessments (PEAs), driver development training and classroom work where required.

The ideal candidate will be an individual who:

• Has a strong understanding of the soft skill elements required to be a comprehensive Bus Driver.
• Is highly professional and confident and demonstrates an ability to communicate effectively.
• Possesses an ability to appropriately deliver effective, timely and direct feedback, whilst demonstrating a willingness to embrace any feedback received.
• Shows an ability to empathise with individuals who are finding the driver training journey challenging.
• Is people orientated and puts learner experience at the centre of everything they do.
• Demonstrates a flexible approach to tasks and working hours in line with business needs.

Arriva is a leading provider of passenger transport across Europe, employing around 34,400 people and delivering around 1.6 billion passenger journeys. With buses, trains, coaches, trams, waterbuses, bike-sharing systems, on-demand transport solutions and a rolling stock leasing company, Arriva proudly connects people and communities safely, reliably and sustainably across 11 countries, delivering these services in a better way, every day.

The activities of Arriva are divided into four business units: UK Bus, UK Trains, The Netherlands and Mainland Europe. Arriva has passenger transport operations in the Czech Republic, Croatia, Hungary, Italy, the Netherlands, Poland, Slovakia, Slovenia, Spain and the United Kingdom, and also operates a rolling stock leasing company in Romania.