Drivers Mate

Kenect Recruitment Ltd; West of England; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Overtime pay

4 on 4 off rota

Permanent contract pathway

Job summary

Kenect Recruitment Ltd is seeking a polite, motivated Delivery Driver’s Mate for a temp‑to‑perm role in the Cribbs Causeway area of Bristol. You will support the driver with home deliveries and provide excellent customer service directly in customers' homes.

The role is hands-on and requires safe lifting of heavy items, effective communication, and teamwork within a two-person crew. Weekend work is included on a rotating schedule with overtime opportunities.

Qualifications

• Excellent communication with customers
• Ability to work in a two-person crew
• Strong safety awareness for manual handling
• Reliable and punctual for shift patterns

Responsibilities

• Assist the driver with home deliveries and customer service
• Help carry heavy items safely into the customer’s room
• Assist with basic installation or setup inside the home
• Tidy up packaging and keep the customer’s home neat
• Work as part of a two-person team to maneuver items safely

Skills

Communication

Teamwork

Safety

Reliability

Job description

Job Title: Delivery Driver’s Mate (Temp-to-Perm)
Location: Cribbs Causeway, Bristol
Pay Rate: £12.92 per hour (Overtime paid at time and a third)
Shift Pattern: 07:00-19:00, 4 on 4 off rota (Will include weekend working)

We are looking for polite, professional, and motivated Delivery Driver’s Mates to join our client’s team based in the Cribbs Causeway area of Bristol. This is a fantastic temp-to-perm opportunity with regular hours, offering excellent earning potential and enhanced overtime rates.

As a Driver’s Mate, you will be the face of the company, assisting the driver with home deliveries and providing top-tier customer service directly to people in their homes. This is a very active, hands‑on role where excellent communication and a helpful attitude are just as important as teamwork.

What a Day Looks Like

• Customer contact: Calling ahead to customers to provide accurate delivery time slots and updates.
• Home delivery: Assisting the driver with carrying heavy, bulky items safely into the customer’s room of choice.
• Basic installation: Helping to unpack items and complete basic installation or setup tasks inside the home.
• Site tidying: Removing and taking away all packaging materials, leaving the customer’s home neat and tidy.
• Teamwork: Working closely as a two-person team to handle and manoeuvre items safely.

The Reality of the Role

The items being delivered are heavy, bulky, and awkward to handle, requiring navigation through doorways and up stairs. While equipment is provided to help, this role involves consistent moving and lifting into customers’ properties throughout the 12-hour shift. Because this is a high-profile, customer-facing role, you must maintain a polite, courteous, and professional manner at all times, alongside a strong practical capability for safe manual handling.

What We Are Looking For

• Excellent communication: You must be polite, courteous, and comfortable speaking to customers over the phone and face-to-face.
• Team players: You must work well in a two-person crew, communicating clearly with your driver.
• Safety conscious: A strong understanding of safe manual handling when moving heavy items in tight spaces.
• Reliability: Commitment to a 12-hour shift pattern, including working weekends when they fall on your rota.

Benefits

• Competitive pay of £12.92 per hour.
• Overtime paid at time and a third to boost your earnings.
• Predictable 4 on 4 off rota, allowing you to plan your time off well in advance.
• A clear pathway to a permanent contract for the right candidates.