Drivers Mate

Flexible People; Lancashire; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Mandatory induction day

Banksman training provided

Job summary

Flexible People is recruiting Drivers Mates in Skelmersdale to join a client delivery team. You will assist a driver with safe deliveries of flat-pack furniture, gym equipment and other large items to customers’ homes, with a focus on accuracy and customer care.

Hours run Friday to Monday with an extra weekday shift; start at 06:00 and work long shifts. Must be reliable, fit for heavy lifting, and own steel toe-cap boots and a high-visibility vest. Training and induction provided.

Qualifications

• This role requires physical fitness to lift and move heavy items.
• Reliability, organisation and punctuality are essential.
• Excellent communication and customer service skills are required.
• Willingness to start early and work long shifts; own PPE is expected.

Responsibilities

• Assist the driver with safe delivery of goods to customers' homes.
• Load and unload large items; handle items safely.
• Deliver goods into customers' homes and provide updates by phone.
• Call customers ahead of arrival and maintain high service standards.
• Assist the driver when manoeuvring the vehicle and observe safety rules.

Skills

Physically fit

Reliable

Punctual

Good communication

Customer service

Early starts

Long shifts

Own PPE boots/vest

Job description

Drivers Mate - Skelmersdale

£13.05 per hour | Overtime £19.58 per hour (over 48 hours)

Friday to Monday + 1 ad hoc weekday shift

Flexible People Ltd are currently recruiting Drivers Mates to join a well-established client based in Skelmersdale, working alongside experienced 7.5t delivery drivers.

This is an excellent opportunity for a reliable, physically fit and hardworking Drivers Mate looking for regular work with a consistent Friday to Monday working pattern, with an additional ad hoc weekday shift available when required.

As a Drivers Mate, you will work alongside the driver to safely and efficiently deliver large items directly to customers' homes. You will play an important role throughout the delivery process, from preparing for deliveries and keeping customers updated to safely moving and delivering heavy items.

The role is ideal for someone who enjoys working as part of a team, is comfortable with physical work and takes pride in providing excellent customer service.

The Role

• Flat-pack furniture
• Gym equipment
• White goods
• Other large and heavy household items

This is a physically demanding role involving regular heavy lifting, so a good level of physical fitness is essential.

Working Hours & Shifts

• Friday to Monday
• Additional ad hoc weekday shift
• Weekend work is mandatory
• Start time: 06:00
• Shift length: approximately 9-11 hours per day
• The client operates 7 days a week
• Applicants must be available to work the required Friday-Monday pattern

Key Responsibilities

• Assisting the driver with the safe delivery of goods
• Loading, unloading and safely handling large items
• Helping to deliver goods into customers' homes
• Calling customers ahead of arrival to provide delivery updates
• Providing excellent customer service throughout the delivery
• Assisting the driver when manoeuvring the vehicle
• Acting as a Banksman when the lorry is reversing - full training provided
• Working safely and following all relevant procedures

Requirements

• Be physically fit and capable of lifting heavy items
• Be reliable, organised and punctual
• Have good communication and customer service skills
• Be comfortable working early starts and long shifts
• Be able to reliably commute to Skelmersdale
• Be available to work Friday to Monday
• Be available for an additional ad hoc weekday shift
• Own your own steel toe-cap safety boots and high-visibility vest

Training & Compliance

• Attendance at a mandatory induction day is required before starting
• Drug testing may be carried out at any time, including during induction
• Full Banksman training will be provided

Pay

£13.05 per hour

£19.58 per hour overtime, paid for hours worked over 48 hours per week