Driver Trainee, Customer Delivery Hub

55 Redefined Ltd; Glasgow; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading company is offering a Driver Trainee Installer role, providing a 12-month training program to become a qualified customer delivery installer. The role focuses on delivering and installing products, requiring excellent customer service skills and a manual driving license. After training, you will represent the brand and work in a supportive team environment, embracing flexibility and work-life balance.

Qualifications

• UK B-Category manual driving licence with no more than 6 points.
• Excellent verbal communication skills, both over the phone and face-to-face.
• Physical ability to handle the demands of delivering large items.

Responsibilities

• Being an ambassador for the John Lewis brand with excellent customer service.
• Assisting in loading deliveries alongside the warehouse team.
• Efficiently installing products and demonstrating their operation to customers.

Skills

Excellent verbal communication skills

Physical ability to handle large items

Passion for technology and installation

Job description

About the role

As a Driver Trainee Installer, you will be supported through our 12-month trainee programme to become a fully qualified John Lewis Customer Delivery Installer with a C1 driving licence.

Once you're fully trained, you'll have the opportunity to bring our distinctive John Lewis service directly to customers' homes, installing products such as furniture, large electrical appliances, sound systems, and TV sets as part of a 2-person delivery crew.

Applicants must be 18 years or older to work in this role.

Key Responsibilities

After qualification, your day will typically start at the delivery hub before heading out on route. Your responsibilities include:

1. Being an ambassador for the John Lewis brand with excellent customer service.
2. Assisting in loading deliveries alongside the warehouse team.
3. Respecting customers' homes and handling unexpected situations professionally.
4. Efficiently installing products and demonstrating their operation to customers.
5. Staying updated on new products and technologies.
6. Maintaining a safe working environment.

Essential skills/experience

• UK B-Category manual driving licence with no more than 6 points.
• Excellent verbal communication skills, both over the phone and face-to-face.
• Physical ability to handle the demands of delivering large items.
• A passion for technology and installation.

Desirable skills/experience

• Previous experience in installation and delivery driving.

About The Partnership

We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. We’re committed to building a happier world, focusing on retail excellence, innovation, and diversification. As Partners, we share ownership and success, working together with kindness and respect, embracing diversity, and creating a supportive environment for all.

Important points to note:

• Some roles require pre-employment vetting, including DBS checks if applicable. Applicants will be informed and provided with details during recruitment.
• Vacancies may close early if filled quickly.
• We support flexible working arrangements to promote work-life balance. Please discuss options with the hiring manager during your interview.