Driver Team Leader

phs Group plc; Exeter; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

23 days holiday

Pension

Enhanced maternity/paternity pay

Life assurance

Discount on household items

Retailer discounts

Job summary

phs Group plc in Exeter is seeking a Driver Team Leader- Healthcare Operations to guide a small team of driver colleagues and act as a bridge between frontline staff and depot management. The role focuses on maintaining service levels and implementing company strategies.

You will lead training, oversee daily operations, assist with recruitment, and respond to urgent customer requests. A UK manual driving license and DBS check are required, with health and safety duties emphasized.

Qualifications

• Experience leading a small team of drivers.
• Experience in training and coaching of staff.
• Comfort with health and safety responsibilities and COSHH.
• Ability to manage performance and drive improvements.
• Strong communication between frontline staff and depot management.

Responsibilities

• Lead a small team of drivers, providing guidance and mentorship.
• Implement ongoing training to keep the team updated on policies and best practices.
• Oversee day-to-day operations and drive continuous improvement.
• Support recruitment, interviewing, onboarding and induction.
• Respond to urgent customer requests as directed by scheduling or management.
• Provide performance feedback to individuals and management.

Skills

Team leadership

Coaching

Communication

Service delivery

Driving

Safety compliance

Job description

Driver Team Leader- Healthcare Operations

Location: Exeter

Salary including bonus: £29,139.00

Driver Team Leader role plays a pivotal role within the hygiene operation, responsible for guiding a team of colleagues to achieve their regions collective goals and service levels. They serve as a bridge between frontline colleagues and depot management ensuring effective communication and implementation of company strategies and objectives.

Here’s what you get with phs….

• A base salary of£26,639 + £2,500 bonus
• 23 days annual holiday + bank holidays
• Great career development opportunities
• A range of other benefits such as pension, enhanced maternity and paternity pay, life assurance, discount on household consumables and variety of retailers

The job …

• Experienced in leading a small team of driver colleagues, providing guidance, support, and mentorship to ensure high levels of performance and productivity.
• Implement ongoing training initiatives to keep team members updated on new products, customer requirements, best practices, and company policies.
• Take ownership of the team's area, overseeing day-to-day operations, resolving issues, and driving continuous improvement initiatives.
• Support the recruitment of new drivers, including sourcing candidates, conducting interviews, completing observation days, and onboarding new team members.
• To respond to urgent customer requests as directed by the scheduling team or management team.This may sometimes involve working extra hours.
• Conduct comprehensive induction training for new team members, ensuring they are equipped with the necessary knowledge and skills to excel in their roles.
• Feedback on performance including knowledge attitude and skill to individuals and management.

Essential requirement…

• Previous training/coaching experience desirable
• Excellent Service Delivery and Driving skills.
• Able to work effectively with Managers, Drivers, HR, L&D and Health and Safety Teams
• To abide by and communicate/demonstrate Health and Safety regulations and COSHH, including always wearing appropriate protective clothing.
• Demonstrates resilience and ability to work effectively under pressure.
• Full UK manual Driving License for a minimum of 12 months (Subject to insurance requirements), with a maximum of 6 points.
• The successful candidate will need to meet the requirements of an enhanced DBS check.
• Due to the nature of waste we handle and the customers we service, itsmandatorydrivers are to have vaccinations against Hepatitis B, tetanus/polio

At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.