Driver - Service

Steven Eagell Limited; Rough Hills; On-site; GBP 14,000 - 21,000; Part time

Job summary

Steven Eagell Wolverhampton is seeking a reliable Service Driver to support our Aftersales team. On a zero-hours contract, you will collect and deliver customer vehicles, transport customers, and perform handovers with a premium service mindset.

You will need a full UK driving licence, a safe driving history and outstanding customer service and communication skills to uphold Lexus Wolverhampton’s high standards. Flexibility and teamwork are essential in this role.

Qualifications

• Must have a full, valid UK driving licence.
• Must maintain a safe driving record and a responsible approach to driving.
• Excellent customer service and communication skills.
• Punctual, reliable and able to work flexibly.
• Ability to work both independently and as part of a team.

Responsibilities

• Collect and deliver customer vehicles to and from homes, workplaces or other agreed locations.
• Drive customer vehicles safely and in compliance with road laws.
• Transport customers to and from the dealership when required.
• Carry out vehicle handovers professionally and record mileage accordingly.
• Keep vehicles clean, presentable and secure in your care.
• Maintain accurate records of vehicle movements and customer details.
• Represent Lexus Wolverhampton with high standards of customer care.
• Follow all health and safety policies and vehicle handling procedures.

Skills

UK driving licence

Safe driving record

Customer service

Communication skills

Timekeeping

Independent worker

Team player

Flexibility

Job description

Location: Lexus WolverhamptonContract: Zero-Hours ContractSalary: £12.71phDepartment: Aftersales / ServiceReports to: Service Manager / Aftersales ManagerAbout Steven EagellAs an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership.As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.About the RoleLexus Wolverhampton is looking for a reliable, professional and customer-focused Service Driver to support our Aftersales team. This role is ideal for someone who takes pride in delivering excellent customer service, has a passion for driving and understands the importance of maintaining the high standards associated with the Lexus brand.Working on a zero-hours contract, you will provide flexible support to the dealership, helping to ensure our customers receive a smooth, convenient and premium service experience.Key ResponsibilitiesCollect and deliver customer vehicles to and from their homes, workplaces or other agreed locations.Drive customer vehicles safely, responsibly and in accordance with all road traffic laws.Transport customers to and from the dealership where required.Carry out vehicle collection and delivery handovers in a professional and courteous manner.Complete vehicle condition reports and record mileage before and after journeys, following dealership procedures.Ensure vehicles are kept clean, presentable and secure while in your care.Support the Service and Aftersales teams with general driving duties and other reasonable tasks as required.Maintain accurate records of vehicle movements, customer details and collection and delivery times.Represent Lexus Wolverhampton positively at all times, delivering the highest standards of customer care.Follow all dealership health and safety policies and vehicle handling procedures.Skills and ExperienceEssential:A full, valid UK driving licence.A safe driving record and responsible approach to driving.Excellent communication and customer service skills.A professional, polite and presentable manner.Good timekeeping, reliability and attention to detail.The ability to work independently and as part of a team.Flexibility to work varying hours in line with the dealership's operational requirements.Desirable:Previous experience in a vehicle dealership, service department, vehicle rental or customer-facing driving role.Knowledge of vehicle collection and delivery procedures.An understanding of the importance of premium customer service.If you’re ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.