Sales Controller - Lexus Guildford

Group 1 Automotive, Inc.; Guildford; On-site; GBP 25,000 - 38,000; Full time

Benefits offered by this job

33 days annual leave

Exclusive retail discounts

Car discounts & servicing offers

Company pension scheme

Family-friendly policies

Cycle-to-work

Healthcare access 24/7

Volunteer day

Share purchase plan

Referral bonuses

Training & development

Life assurance

Flexible working options

Job summary

Group 1 Automotive, recruiting a Sales Controller for Lexus Guildford, offers a dynamic role with responsibility for the used car sales operation, cost control, and leading the Sales Executives to deliver great customer experiences.

Join a global automotive Group with extensive benefits and development opportunities: 33 days leave, pension, healthcare, cycle-to-work, volunteering days, share plan, and flexible working. Be part of a team focused on respect, integrity and teamwork.

Qualifications

• Experience in delivering excellent customer service.
• Strong negotiation and communication abilities.
• Ability to meet deadlines and work under pressure.
• Valid full driving licence.

Responsibilities

• Manage the operation of the used car sales and meet targets.
• Maintain rigorous cost controls.
• Supervise Sales Executives and coordinate sales activity.
• Provide training and guidance to Sales Executives.
• Compile and agree deals.
• Ensure administrative procedures are followed for smooth operation of the department.
• Maintain showroom and stock management.
• Provide exceptional customer service leading to loyalty and referrals.
• Maintain housekeeping standards and orderly administration of work.

Skills

Customer awareness

Negotiation & communication

Deadline management

Full driving licence

Job description

Sales Controller - Lexus Guildford

Fun, exciting, rewarding work. Join us for the ride.

Working with world-class brands as a Sales Controller you'll have the drive to deliver outstanding and trusted experiences for our customers.

As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.

What we can offer you

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle-to-work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• 24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurance with the option to increase cover
• We're open to flexible working options - just ask

What you'll do day to day

• Managing the operation of the used car sales ensuring various targets are met
• Maintaining rigorous control of costs
• Supervising Sales Executives and coordinating sales activity in the team
• Provide training and guidance to the Sales Executives to improve their job performance
• Compiling and agreeing deals
• Ensuring administrative procedures are adhered to for the smooth running of the department
• Maintaining showroom and stock management
• Providing exceptional customer service that leads to customer loyalty and referrals
• Maintaining good housekeeping standards and orderly administration of your work

Helpful skills and qualifications

Don't worry about ticking off every single skill here if you care about delivering great experiences as much as we do, we want to hear from you.

• Customer awareness
• Negotiation and communication skills
• Ability to meet deadlines and work under pressure
• Full driving licence

We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

• Respect
• Integrity
• Transparency
• Teamwork
• Professionalism

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.