Driver Compliance Coordinator

The Best Connection Group; Enfield; Vor Ort; GBP 15.000 - 22.000; Vollzeit

Benefits dieser Stelle

Full-time role

Stable hours

Supportive team

Career progression

Zusammenfassung

The Best Connection Group in Enfield is seeking a Driver Compliance Coordinator to monitor driver compliance and support day-to-day delivery performance in a busy logistics and warehouse operation. This full-time, on-site role collaborates with drivers, warehouse teams and management to ensure procedures are followed, vehicle records are accurate and customer service standards are maintained.

The position offers stable hours, Monday to Friday with occasional weekend work, and an hourly pay rate

Qualifikationen

• Experience in logistics, transport, warehouse operations, compliance or administration.
• Strong attention to detail and organisational skills.
• Good communication and problem-solving abilities.
• Ability to work in a fast-paced operational environment.
• Flexible approach to working hours, including occasional weekend work.

Aufgaben

• Monitor drivers while on the road and ensure compliance with company procedures.
• Handle and resolve driver and customer complaints professionally.
• Ensure drivers are following operational and compliance standards.
• Verify delivery addresses and investigate any discrepancies.
• Check that drivers are contacting customers where required.
• Monitor driver communication and delivery performance.
• Maintain accurate compliance records and reports.
• Support warehouse and transport management teams with operational checks.
• Escalate any recurring compliance or service issues.
• Assist with audits, investigations, and process improvements.

Kenntnisse

Attention to detail

Organisational skills

Communication skills

Problem-solving

Microsoft Office

Tools

MS Office

Jobbeschreibung

Driver Compliance Coordinator - Logistics & Warehouse Operations

Location: Enfield

Hours: 9am - 6 PM

Pay Rate : £13.50 Per hour

Job Type: Full-Time, On-Site

Schedule: Monday to Friday with flexibility for occasional weekend work

About the Role

We are looking for a reliable and detail-oriented Driver Compliance Coordinator to join a busy logistics and warehouse operation based in Enfield. This role will focus on monitoring driver compliance, supporting operational standards, and ensuring smooth day-to-day delivery performance.

The successful candidate will work closely with drivers, warehouse teams, and management to ensure procedures are followed and customer service standards are maintained.

Key Responsibilities

• Monitor drivers while on the road and ensure compliance with company procedures
• Handle and resolve driver and customer complaints professionally
• Ensure drivers are following operational and compliance standards
• Verify delivery addresses and investigate any discrepancies
• Check that drivers are contacting customers where required
• Monitor driver communication and delivery performance
• Maintain accurate compliance records and reports
• Support warehouse and transport management teams with operational checks
• Escalate any recurring compliance or service issues
• Assist with audits, investigations, and process improvements

Requirements

• Previous experience in logistics, transport, warehouse operations, compliance, or administration
• Strong attention to detail and organisational skills
• Good communication and problem-solving abilities
• Ability to work in a fast-paced operational environment
• Confident handling complaints and resolving issues professionally
• Good IT skills including Microsoft Office
• Flexible approach to working hours, including occasional weekend work

Desirable

• Experience working with delivery drivers or transport teams
• Understanding of logistics or last-mile delivery operations
• Knowledge of compliance and health & safety procedures

What's Offered

• Full-time permanent role
• Stable working hours
• Supportive team environment
• Opportunity for career progression within logistics and operations