Driver and Warehose Assistant

All Locations; Hereford; On-site; GBP 18,000 - 23,000; Full time

Job summary

The Community Equipment Service (CES) is seeking a Driver's Assistant to support our delivery team across Herefordshire. You will help transport, load, and install community equipment in service users' homes, ensuring safe handling and a high standard of service.

Working closely with the Driver and warehouse team, you will assist with deliveries and collections, position and set up equipment, provide excellent customer service, and help keep vehicles and stock organised.

Qualifications

• Strong communication skills, both written and verbal.
• Good organisation and reliability.
• Excellent customer service mindset.
• Positive, team-focused attitude.

Responsibilities

• Safely loading and unloading community equipment assets using best-practice manual handling.
• Assisting the Driver with deliveries and collections.
• Delivering and assisting with positioning, assembling, and setting up equipment in service users' homes.

Skills

Communication skills

Organisational skills

Customer service

Team player

Job description

The Community Equipment Service (CES) is commissioned by Herefordshire Council to provide equipment designed to support independent living and minimise moving and handling risks to people in need across the county and its borders. The CES predominantly serves individuals in their own homes, but also supplies Council appointed facilities. At our depot in Rotherwas, the service stocks a wide variety of equipment, including adaptive furniture, bariatric equipment, bathing and showering equipment, beds, chairs, moving and handling apparatus, mobility aids, pressure care and toileting equipment. The team can also acquire bespoke equipment if the need is identified. We are looking for a reliable and customer-focused Driver's Assistant to support our delivery team with the transportation, setup, and collection of Community Equipment Assets. This role is essential in helping us deliver high-quality service to our service users and ensure equipment is handled, transported, and installed safely and efficiently., You will work closely with the Driver and warehouse team to ensure smooth daily operations, including:

• Safely loading and unloading community equipment assets using best-practice manual handling techniques.
• Assisting the Driver with deliveries and collections
• Delivering and assisting with positioning, assembling, and setting up equipment in service users' homes.
• Providing excellent customer service and ensuring a positive experience for all users.
• Picking, preparing, and loading stock onto vehicles
• Ensuring deliveries are accessible, safe, and completed to a high standard.
• Supporting warehouse operatives when required.
• Adhering to all health & safety and manual handling regulations.
• Occasionally driving vehicles if needed.
  The ability to lift up to 25kg safely.
• Good written and verbal communication skills.
• Strong organisational skills and reliability.
• A commitment to excellent customer service.
• A positive, team-focused attitude.