Warehouse and Driver's Assistant

Hoople Ltd; Hereford; On-site; GBP 15,000 - 21,000; Full time

Job summary

Hoople Ltd in Hereford is seeking a Driver's Assistant to support the delivery team at our Rotherwas depot. You will help load, unload, set up and transport Community Equipment assets, ensuring safe handling and installation in users' homes.

Working Monday to Friday, 9 am to 5 pm, this temporary agency position offers £12.76 per hour and a focus on reliable, customer-friendly service and teamwork. You may occasionally drive vehicles when needed.

Qualifications

• The ability to lift up to 25kg safely.
• Good written and verbal communication skills.
• Strong organisational skills and reliability.
• Commitment to excellent customer service.
• Positive, team-focused attitude.

Responsibilities

• Safely loading and unloading community equipment assets using best-practice manual handling techniques.
• Assisting the Driver with deliveries and collections.
• Delivering and assisting with positioning, assembling, and setting up equipment in service users' homes.
• Providing excellent customer service and ensuring a positive experience for all users.
• Picking, preparing, and loading stock onto vehicles.
• Ensuring deliveries are accessible, safe, and completed to a high standard.
• Supporting warehouse operatives when required.
• Adhering to all health & safety and manual handling regulations.
• Occasionally driving vehicles if needed.

Skills

Customer service

Communication

Reliability

Team orientation

Job description

Driver's Assistant – Community Equipment Store

Location: Rotherwas, Hereford

Contract Type: Temp agency

Working hours - Monday - Friday, 9 am - 5 pm

Rate of pay: £12.76 per hour

About the Role

The Community Equipment Service (CES) is commissioned by Herefordshire Council to provide equipment designed to support independent living and minimise moving and handling risks to people in need across the county and its borders. The CES predominantly serves individuals in their own homes, but also supplies Council appointed facilities.

At our depot in Rotherwas, the service stocks a wide variety of equipment, including adaptive furniture, bariatric equipment, bathing and showering equipment, beds, chairs, moving and handling apparatus, mobility aids, pressure care and toileting equipment. The team can also acquire bespoke equipment if the need is identified.

We are looking for a reliable and customer-focused Driver's Assistant to support our delivery team with the transportation, setup, and collection of Community Equipment Assets. This role is essential in helping us deliver high-quality service to our service users and ensure equipment is handled, transported, and installed safely and efficiently.

Key Responsibilities

• Safely loading and unloading community equipment assets using best-practice manual handling techniques.
• Assisting the Driver with deliveries and collections
• Delivering and assisting with positioning, assembling, and setting up equipment in service users' homes.
• Providing excellent customer service and ensuring a positive experience for all users.
• Picking, preparing, and loading stock onto vehicles
• Ensuring deliveries are accessible, safe, and completed to a high standard.
• Supporting warehouse operatives when required.
• Adhering to all health & safety and manual handling regulations.
• Occasionally driving vehicles if needed.

Requirements

• The ability to lift up to 25kg safely.
• Good written and verbal communication skills.
• Strong organisational skills and reliability.
• A commitment to excellent customer service.
• A positive, team-focused attitude.

Why Join Us?

You’ll be part of a dedicated team that directly supports our community, providing essential equipment that enhances independence and quality of life.