Driver

Solus - an Aviva company; Crawley; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Company pension

33 days holiday

Discounts on Aviva products

Employee wellbeing

Job summary

Solus - an Aviva company is seeking an experienced Driver to support vehicle recovery and customer service operations at our repair centre in the UK. You will be responsible for collecting and delivering cars, ensuring accuracy in transactions and documenting any damages, with an emphasis on timely, quality service.

The role requires a valid driving licence, willingness to drive 3.5t vans, and knowledge of the local area.

Qualifications

• Experience driving within recovery operations.
• Customer-focused with strong service skills.
• Knowledge of local area around our repair centre.
• Valid driving licence meeting fleet criteria.

Responsibilities

• Drive 3.5t recovery vans when required.
• Collect cars within agreed timescales and ensure quality handover.
• Handle cash/credit card transactions per procedures.
• Document damages and obtain customer signature.
• Reference and file jobs on completion.

Skills

Recovery driving

Customer service

Local area knowledge

Valid driving licence

Job description

Driver

At Solus, all roles are critical in delivering quality repairs for our customers and keeping our workshops moving. As we continue to invest in our future and strengthen our operational capability, we’re looking for an experienced driver.

Overview

At Solus, all roles are critical in delivering quality repairs for our customers and keeping our workshops moving. As we continue to invest in our future and strengthen our operational capability, we’re looking for an experienced driver.

This role is ideal for someone who understands the pace and pressure of an accident repair environment and takes pride in organisation, accuracy and supporting members of the wider team.

Responsibilities

What you’ll be doing

The future is exciting now the technologies used in vehicle repair are evolving every day, which is really helping us re-shape the vehicle repair industry. That's why we're excited to grow our teams and looking for people to join us as a Drive Back Driver -

An HGV Licence is not a requirement in this role, but you will need to be able and willing to drive one of our 3.5t recovery vans, which can be driven on a normal driving license.

You will have responsibility for collecting cars within the agreed timescales, ensuring that the customer receives the very best possible service on collection and delivery of their car, ensuring all cash and credit card transactions are accounted for and that all transactions are processed following company procedures.

You will complete forms to indicate any damage on the car and specify accident-related damage and highlight any old damage, take digital photographs - and gain a signature from the customer.

You will highlight any defects identified during loading/unloading of vehicles or as identified at the handover of the vehicle to the customer and bring to the attention of the Production Manager.

You will also ensure all jobs are referenced and filed on completion of job.

Qualifications

Who we’re looking for

You will have experience of driving within recovery.

You will be very customer-focused and have great customer handling skills.

You will have knowledge of the area local to our repair centre.

You will hold a current valid driving license, which meets the fleet insurance criteria.

Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.

Why Join Solus?

We have so much to offer when it comes to being a Solus colleague:

• Competitive salary based on location, skills, experience, and qualifications.
• Bonus opportunity tied to your performance and the overall success of Solus.
• Company pension scheme with employer contributions.
• 33 days’ holiday (including bank holidays), with the option to buy or sell up to 5 days.
• Save money with up to 40% discount on Aviva products and other retailer discounts.
• Share in Aviva’s success through the Aviva Save As You Earn scheme.
• Supportive policies including parental and carer’s leave.
• Wellbeing focus with tools like Group Income Protection and 24/7 GP access.

At Solus, we value inclusivity and welcome all applicants. If you’re excited but don’t tick every box, we encourage you to apply—your unique skills might be just what we need.

We guarantee an interview for disabled applicants meeting the minimum criteria—just email us after applying to let us know.

Ready to join us?