HGV Class C Driver

Solus - an Aviva company; Bonnyrigg; On-site; GBP 24,000 - 34,000; Full time

Job summary

Solus, an Aviva company, is seeking a HGV Class C Driver for a 12-month contract. You will work in a team to collect and deliver vehicles, ensuring high standards of customer service and accurate documentation.

You will review vehicle conditions, capture damage details with photographs, and obtain signatures from customers. You will report defects and file job records upon completion.

Qualifications

• Previous experience in a similar HGV driving role.
• Experience driving HGV class 2 vehicles and within recovery.
• Strong customer-focused approach.

Responsibilities

• Collect and deliver vehicles within agreed timescales, ensuring excellent service for customers during collection and delivery.
• Complete forms to indicate any damage and obtain customer signature.
• Highlight defects identified during loading/unloading or handover to the Production Manager.
• Ensure all jobs are referenced and filed on completion of each job.

Skills

HGV driving

customer service

teamwork

recovery experience

Job description

Overview

HGV Class C Driver

This is a 12 month contract

At Solus, all roles are critical in delivering quality repairs for our customers and keeping our workshops moving. As we continue to invest in our future and strengthen our operational capability, we’re looking for a HGV Class C driver.

This role is ideal for someone who understands the pace and pressure of an accident repair environment and takes pride in organisation, accuracy and supporting members of the wider team.

Responsibilities

What you'll be doing

Our HGV drivers are kept busy in this role to get our customers back on the road quickly. We'd love you bring your previous experience to this role. You will work within a team of other drivers reporting to your Transport Controller

As a Class C HGV Driver, we want you to bring your previous experience to the team. You will collect and deliver vehicles before and after repair, working to deadlines to meet our customer's needs.

This will include

• You will have responsibility for collecting and delivering cars within the agreed timescales, ensuring that the customer receives the very best possible service on collection and delivery of their car, ensuring all cash and credit card transactions are accounted for and that all transactions are processed following company procedures.
• You will complete forms toindicateany damage on the car and specify accident-related damage and highlight any old damage, take digital photographs - and gain a signature from the customer.
• You will highlight any defectsidentifiedduring loading/unloading of vehicles or as identified at the handover of the vehicle to the customer and bring to the attention of the Production Manager.
• You will also ensure all jobs are referenced and filed on completion of job.

Qualifications

Who we’re looking for

• All roles are at the heart of our business, and you'll need be enthusiastic, upbeat and committed to delivering the best repair service.
• You would have previous experience in a similar role with the following skills
• You will have experience driving HGV class 2 vehicles and within recovery.
• You will be very customer-focused and have great customer handling skills.

Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.

Why Join Solus?

We have so much to offer when it comes to being a Solus colleague:

• Competitive salary based on location, skills, experience, and qualifications.
• Bonus opportunity tied to your performance and the overall success of Solus.
• Company pension scheme with employer contributions.
• 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days.
• Save money with up to 40% discount on Aviva products and other retailer discounts.
• Share in Aviva's success through the Aviva Save As You Earn scheme.
• Supportive policies including parental and carer's leave.
• Wellbeing focus with tools like Group Income Protection and 24/7 GP access.

At Solus, we value inclusivity and welcome all applicants.

We guarantee an interview for disabled applicants meeting the minimum criteria.