HGV Class C Driver

Solus - an Aviva company; Manchester; On-site; GBP 27,000 - 36,000; Full time

Job summary

Solus, owned by Aviva, is seeking a HGV Class C driver to join our transport team and ensure timely collection and delivery of vehicles for repair services. You will work with fellow drivers under the Transport Controller, delivering for customers with precision and care to uphold service standards.

The role emphasizes accurate paperwork, damage reporting, and maintaining high customer satisfaction in a busy accident repair environment.

Qualifications

• Previous experience in a similar role with relevant driving duties.
• Experience driving HGV Class C vehicles and within recovery is preferred.
• Customer-focused with strong customer handling skills.

Responsibilities

• Collect and deliver cars within the agreed timescales, ensuring the customer receives excellent service on collection and delivery and that all transactions are processed per procedures.
• Complete forms to indicate damage, specify accident-related damage and highlight old damage, take digital photos and obtain customer signature.
• Highlight defects found during loading/unloading or at handover and notify the Production/Transport team.
• Ensure all jobs are referenced and filed on completion.

Skills

HGV Class C

Delivery

Customer service

Team player

Job description

HGV Class C Driver

At Solus, all roles are critical in delivering quality repairs for our customers and keeping our workshops moving. As we continue to invest in our future and strengthening our operational capability, we’re looking for a HGV Class C driver.

Overview

At Solus, all roles are critical in delivering quality repairs for our customers and keeping our workshops moving. As we continue to invest in our future and strengthening our operational capability, we’re looking for a HGV Class C driver.

This role is ideal for someone who understands the pace and pressure of an accident repair environment and takes pride in organisation, accuracy and supporting members of the wider team.

Responsibilities

What you’ll be doing:

Our HGV drivers are kept busy in this role to get our customers back on the road quickly. We'd love you bring your previous experience to this role. You will work within a team of other drivers reporting to your Transport Controller.

As a Class C HGV Driver, we want you to bring your previous experience to the team. You will collect and deliver vehicles before and after repair, working to deadlines to meet our customer's needs.

This will include:

• You will have responsibility for collecting and delivering cars within the agreed timescales, ensuring that the customer receives the very best possible service on collection and delivery of their car, ensuring all cash and credit card transactions are accounted for and that all transactions are processed following company procedures.
• You will complete forms to indicate any damage on the car and specify accident-related damage and highlight any old damage, take digital photographs and gain a signature from the customer.
• You will highlight any defects identified during loading/unloading of vehicles or as identified at the handover of the vehicle to the customer and bring to the attention of the Production Manager.
• You will also ensure all jobs are referenced and filed on completion of job.

Qualifications

Who we’re looking for

• All roles are at the heart of our business, and you'll need be enthusiastic, upbeat and committed to delivering the best repair service.
• You would have previous experience in a similar role with the following skills.
• You will have experience driving HGV class 2 vehicles and within recovery.
• You will be very customer-focused and have great customer handling skills.

Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.

Why Join Solus?

We have so much to offer when it comes to being a Solus colleague:

• Competitive salary based on location, skills, experience, and qualifications.
• Bonus opportunity tied to your performance and the overall success of Solus.
• Company pension scheme with employer contributions.
• 33 days’ holiday (including bank holidays), with the option to buy or sell up to 5 days.
• Save money with up to 40% discount on Aviva products and other retailer discounts.
• Share in Aviva’s success through the Aviva Save As You Earn scheme.
• Supportive policies including parental and carer’s leave.
• Wellbeing focus with tools like Group Income Protection and 24/7 GP access.

At Solus, we value inclusivity and welcome all applicants. If you’re excited but don’t tick every box, we encourage you to apply—your unique skills might be just what we need.

We guarantee an interview for disabled applicants meeting the minimum criteria—just email us after applying to let us know.

Ready to join us?