Driver

Solus Accident Repair Centres Company; Crawley; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunity

Company pension

33 days holiday

Aviva discounts

Save As You Earn

Parental leave

Carer's leave

Wellbeing program

Job summary

Solus is seeking an experienced Drive Back Driver to support our accident repair operations in Crawley. The role involves collecting and delivering vehicles, handling payments, and ensuring documentation is complete and accurate.

You will require a valid driving licence, be customer-focused, and willing to work in a fast-paced repair environment. The company offers a competitive salary, bonuses, and extensive staff benefits.

Qualifications

• Experience driving within recovery.
• Excellent customer service and handling skills.
• Clean driving licence meeting fleet criteria.

Responsibilities

• Drive back recovery vans and collect cars within agreed timescales.
• Ensure accurate cash and card transactions are processed following procedures.
• Complete forms for damage, note accident-related damage, and obtain customer signature.
• Highlight defects during loading/unloading and inform Production Manager.
• Reference and file all completed jobs.

Skills

Customer service

Driving

Job description

Overview

Driver

At Solus, all roles are critical in delivering quality repairs for our customers and keeping our workshops moving. As we continue to invest in our future and strengthen our operational capability, we’re looking for an experienced driver.

This role is ideal for someone who understands the pace and pressure of an accident repair environment and takes pride in organisation, accuracy and supporting members of the wider team.

Responsibilities

What you'll be doing

The future is exciting now the technologies used in vehicle repair are evolving every day, which is really helping us re-shape the vehicle repair industry. That's why we're excited to grow our teams and looking for people to join us as a Drive Back Driver -.

An HGV Licence is not a requirement in this role, but you will need to be able and willing to drive one of our 3.5t recovery vans, which can be driven on a normal driving license.

You will have responsibility for collecting cars within the agreed timescales, ensuring that the customer receives the very best possible service on collection and delivery of their car, ensuring all cash and credit card transactions are accounted for and that all transactions are processed following company procedures.

You will complete forms to indicate any damage on the car and specify accident-related damage and highlight any old damage, take digital photographs – and gain a signature from the customer.

You will highlight any defects identified during loading/unloading of vehicles or as identified at the handover of the vehicle to the customer and bring to the attention of the Production Manager.

You will also ensure all jobs are referenced and filed on completion of job.

Qualifications

Who we’re looking for

You will have experience of driving within recovery.

You will be very customer-focused and have great customer handling skills.

You will have knowledge of the area local to our repair centre.

You will hold a current valid driving license, which meets the fleet insurance criteria.

Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.

Why Join Solus?

We have so much to offer when it comes to being a Solus colleague:

• Competitive salary based on location, skills, experience, and qualifications.
• Bonus opportunity tied to your performance and the overall success of Solus.
• Company pension scheme with employer contributions.
• 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days.
• Save money with up to 40% discount on Aviva products and other retailer discounts.
• Share in Aviva's success through the Aviva Save As You Earn scheme.
• Supportive policies including parental and carer's leave.
• Wellbeing focus with tools like Group Income Protection and 24/7 GP access.

We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know.