Store Manager – Lead Growth, Team & Customer Experience

Costa Limited; Haddington; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Share scheme

50% staff discount

Pension matched up to 10%

Bonus incentive up to £10,000

Job summary

Costa Coffee is opening a new store in Haddington and is seeking a Store Manager for the Drive Thru location at Haddington Retail Park. The role is a permanent full-time position with a salary of up to £37,000 per year.

You will lead a team, drive exceptional customer service, and own store performance including sales and profit while delivering Costa’s hospitality standards. New store opening offers growth and progression opportunities within a global brand.

Qualifications

• Experience managing and developing successful teams.
• Strong leadership with strategic thinking.
• Ability to thrive under pressure.
• Brand ambassador with high standards.

Responsibilities

• Meet customer needs and drive a strong customer service culture.
• Create the best store environment for repeat visits.
• Take ownership of sales, profit, teams, and recognition.
• Train and develop your team to reach their potential.

Skills

Leadership

People management

Team development

Brand ambassador

Customer focus

Working under pressure

Job description

Costa Coffee is opening a new store in Haddington and is seeking a Store Manager for the Drive Thru location at Haddington Retail Park. The role is a permanent full-time position with a salary of up to £37,000 per year.

You will lead a team, drive exceptional customer service, and own store performance including sales and profit while delivering Costa’s hospitality standards. New store opening offers growth and progression opportunities within a global brand.