Drainage & Water Main Engineer — Leak Detection & CCTV

Trinity-Claims; Redditch; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Life insurance cover

Enhanced company pension scheme

Employee of the month & employee ofthe

Refer a Friend scheme

An extra day’s holiday for your belay

Paid volunteering/charity day a year

Job summary

Trinity Claims is seeking a Drainage Technician to perform investigations, maintenance and repairs at policyholder properties. You will diagnose faults, clear blockages, carry out CCTV surveys, trace drainage systems, and perform minor excavations while upholding safety and customer care standards.

The role offers a basic salary of £33,000 to £40,000 (DOE) plus market-leading benefits such as 25 days holiday, discretionary bonus, life insurance, enhanced pension, and recognition programs.

Qualifications

• Full UK Driving Licence with no more than 3 points.
• Technical knowledge to understand water networks.
• Experience in leak detection (acoustic and tracer gas).
• Experience operating high-pressure water jetting equipment.
• Ability to undertake CCTV drainage surveys.
• Good customer service and communication skills.
• Ability to work independently and manage workload.
• Good IT skills for reports and mobile apps.
• Willingness to work overtime and during out-of-hours call-outs.
• Experience working with insurance claims and policyholder properties.

Responsibilities

• Leak detection using acoustic equipment and CCTV surveys.
• Water main repairs and renewals on site.
• Generate on-site reports via iTouch system.
• Drain unblocking with high-pressure jetting equipment.
• Conduct CCTV surveys of drainage systems.
• Trace drainage at policyholder properties and excavate minimally where needed.
• Maintain professional communication with policyholders and the public.
• Explain findings clearly and recommend actions.
• Maintain professional appearance and safety standards.
• Minimise disruption to policyholders during works.

Skills

Full UK Driving Licence

Customer service

Communication skills

Independent working

IT skills

Insurance claims experience

Overtime/out-of-hours availability

Tools

HL 7000-Light-VS

iTouch reporting system

High-pressure water jetting equipment

CCTV drainage survey equipment

Job description

Trinity Claims is seeking a Drainage Technician to perform investigations, maintenance and repairs at policyholder properties. You will diagnose faults, clear blockages, carry out CCTV surveys, trace drainage systems, and perform minor excavations while upholding safety and customer care standards.

The role offers a basic salary of £33,000 to £40,000 (DOE) plus market-leading benefits such as 25 days holiday, discretionary bonus, life insurance, enhanced pension, and recognition programs.