Door Supervisor Jobs West Midlands | Professional Security

Effective Security Services Limited; Dudley; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Weekly pay

Flexible working patterns

Career progression

Early wage access (Wagestream)

Job summary

Professional Security is seeking confident Door Supervisors in the West Midlands to support bars, pubs, and nightlife venues. You will be the face of safety, delivering excellent customer service and enforcing venue policies. A valid SIA licence and flexibility for weekends/evenings are essential.

Join a leading hospitality security provider with weekly pay, flexible shifts, and opportunities for progression across high-profile venues nationwide.

Qualifications

• SIA-licensed Door Supervisor essential.
• Excellent communication and customer service skills.
• Calm, confident and professional attitude.
• Ability to work weekends, evenings and late nights.
• Reliable transport to venues.

Responsibilities

• Maintain a visible, approachable presence at entrances and throughout venues.
• Engage positively with customers and support venue staff.
• Enforce venue policies including age verification and dress code.
• Complete incident reports when required and assist with evacuations if needed.
• Support management to ensure smooth operations during busy periods.

Skills

SIA Licence

Customer Service

Communication

Teamwork

Flexibility

Job description

Door Supervisor Jobs West Midlands | Professional Security

Door Supervisor Jobs West Midlands – Join Professional Security

Help Protect the West Midlands Hospitality & Nightlife Scene

If you’re an SIA-licensed Door Supervisor who takes pride in your work, knows how to read a crowd, and thrives in the fast-paced environment of hospitality and nightlife, we want to hear from you.

At Professional Security, you’ll be joining a team of over 7,000 security professionals supporting more than 2,000 hospitality venues across the UK.

As the UK’s leading hospitality security provider, our teams work across some of the country’s busiest and most recognisable venues, including bars, pubs, restaurants, hotels, casinos, quick-service restaurants and late-night venues.

You’ve almost certainly seen our teams working at major brands including JD Wetherspoon, Greene King, McDonald’s, Roxy Ball Room, The Ivy and All Bar One.

As we continue to grow, we’re looking for confident, professional and customer-focused Door Supervisors to help keep venues safe, welcoming and running smoothly.

About the Role

As a Door Supervisor, you’re much more than someone standing on the door. You are the face of safety, the first impression customers receive, and a key part of creating a positive experience for everyone who visits the venue.

Your responsibilities will include:

• Maintaining a visible and approachable presence at venue entrances and throughout premises
• Engaging positively with customers while supporting venue staff
• Maintaining a professional appearance and conduct that reflects both the venue and Professional Security brand
• Working closely with venue management to ensure smooth operations during busy trading periods
• Identifying and addressing potential issues early to prevent escalation
• Enforcing venue policies including age verification, dress codes, and intoxication policies
• Managing incidents calmly and professionally while prioritising customer safety
• Completing incident reports and documentation when required
• Supporting emergency procedures and assisting with safe venue evacuations if necessary

What We’re Looking For

We’re looking for reliable and professional individuals who thrive in hospitality environments and understand the importance of customer service alongside security.

Requirements include:

• Valid SIA Door Supervisor Licence (essential)
• Ability to pass BS7858 security screening
• Previous experience in security, hospitality or customer-facing roles
• Excellent communication and customer service skills
• Calm, confident, and professional attitude
• Strong teamwork and reliability
• Flexibility to work weekends, evenings, and late-night shifts
• Reliable transport to and from assigned venues

What You Get

Working with Professional Security provides flexibility, stability and genuine opportunities to progress within the industry.

Benefits include:

• Competitive hourly rates
• Weekly pay
• Flexible working patterns – regular shifts or ad-hoc work
• Consistent work across busy, high-profile hospitality venues nationwide
• Stream (formerly Wagestream) – early access to your wages
• Support from experienced area and operations management teams
• Opportunities for career progression within one of the UK’s largest security providers
• Immediate starts available

Why Work With Professional Security?

Professional Security is trusted by some of the biggest hospitality brands in the country and supports venues throughout the UK every day.

Whether you’re looking for regular weekend work, consistent shifts throughout the week, or flexible opportunities that fit around your lifestyle, we can help you find work that suits you.

From the vibrant nightlife and busy city-centre venues of the West Midlands to hospitality locations across the UK, you’ll be joining a team that is recognised throughout the industry for professionalism, service and reliability.