Donor Care Outreach Specialist (Part-Time)

Action For Humanity; Manchester; On-site; GBP 17,357; Part time

Benefits offered by this job

Subsidised on-site food & drinks

Subsidised sports activities

Free parking

Break out room

Prayer facilities

Job summary

A humanitarian organization in Manchester is looking for Donor Care Outbound Operators for part-time roles. You will reach out to existing donors and provide updates on campaigns while helping to maximize donations. The ideal candidate has a minimum of GCSE education and at least one year of customer service experience. This role includes flexible shifts and offers several benefits, including subsidised meals and sports activities.

Qualifications

• 1 year of customer service/sales experience is essential.
• Strong written and spoken English is essential.

Responsibilities

• Initiate proactive outreach to donors to maximise income generation through outbound calling.
• Showcase in-depth knowledge of projects to inform and engage donors.
• Effectively handle incoming calls and address donor inquiries.
• Ensure strict adherence to GDPR regulations.
• Facilitate communication with donors on various topics.
• Oversee donation processing systems.
• Maintain and update real-time event donation tracking spreadsheets.
• Correspond with donors in appropriate format.

Skills

Adaptability

Education

Minimum of GCSE education

Job description

A humanitarian organization in Manchester is looking for Donor Care Outbound Operators for part-time roles. You will reach out to existing donors and provide updates on campaigns while helping to maximize donations. The ideal candidate has a minimum of GCSE education and at least one year of customer service experience. This role includes flexible shifts and offers several benefits, including subsidised meals and sports activities.