Domino's Shift Manager

Domino's Pizza Group plc; East Grinstead; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Staff discount

Pension

Training & progression

Management support

Job summary

Domino's Pizza Group plc is seeking a proactive Shift Manager to lead busy store shifts, motivate staff and ensure top service and quality. The role requires evening and weekend availability, with responsibilities spanning operations, scheduling and customer satisfaction.

The position offers career progression, ongoing training and a supportive management team, along with staff discounts and a pension scheme.

Qualifications

• Previous supervisory or management experience (hospitality, retail or food service)
• Strong customer service orientation
• Excellent organizational and communication skills
• Ability to stay calm under pressure in a fast-paced environment

Responsibilities

• Lead and motivate the team during shifts to deliver excellent service and quality
• Oversee day-to-day operations to ensure smooth store running
• Manage rotas and shift planning to have the right staff at the right times
• Ensure store standards, hygiene and safety procedures are followed
• Support local promotions and drive sales to meet targets

Skills

Leadership

Customer service

Team management

Organization

Job description

Ready to take the lead?Step up and run busy shifts, motivate your team, and keep the pizzas (and smiles) coming!

Earn up to £13.00per hour

We’re looking for energetic, organised leaders to manage shifts in our fast-paced Domino’s store — ensuring service, quality, and teamwork are always on top.

What we offer

• Staff discount on all your favourite pizzas
• Pension scheme
• Excellent training and career progression
• Ongoing management training and support

Your responsibilities

• Availability for evenings and every weekend (required)
• Lead and motivate your team during shifts to deliver excellent service and quality
• Oversee day-to-day operations, ensuring the store runs smoothly and efficiently
• Monitor product quality, speed of service, and order accuracy
• Manage rotas and shift planning to ensure the right people are in the right place at the right time
• Support and coach team members to develop their skills and confidence
• Maintain store standards, hygiene, and safety procedures at all times
• Ensure all deliveries and food storage meet brand and food safety standards
• Manage customer satisfaction and resolve any in-store issues professionally
• Work with your Store Manager to drive sales and meet performance targets
• Ensure compliance with Domino’s brand standards, health & safety, and security policies
• Support local marketing initiatives and store promotions

What you’ll need

• Previous supervisory or management experience (hospitality, retail, or food service ideal)
• A genuine passion for customer service and leading a team
• Strong organisational and communication skills
• The ability to stay calm under pressure in a fast-paced environment
• Availability for evenings and every weekend (required)

Job Type:Full-time or Part-time
Availability:Day, Evenings & Weekends (required)
Salary:£13.00per hour

Come and join us today as ourDomino’s Shift Manager— for acareer, not just a job!