Domiciliary Care Coordinator & Team Leader

SeeMeHired.com; Aldershot; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Paid mileage

Ongoing training and development

Supportive management

Job summary

Melody Care in Aldershot is seeking a Care Coordinator / Supervisor to help run the service day-to-day, coordinating care calls and supporting our team of Carers to deliver safe, person-centred care.

You will work with the Registered Manager, office team and carers to ensure calls are covered efficiently and clients receive high-quality care at all times. The role suits someone with strong communication, organisation, and problem-solving skills, plus a drive to train and mentor staff.

Qualifications

• Previous Senior Carer or Supervisor experience in the Social Care Sector.
• Proven track record of people management.
• Experience in staff training.
• Up-to-date knowledge of CQC standards and regulations.
• Full, clean UK driving licence and access to own car.

Responsibilities

• Coordinating and scheduling care visits across the local area.
• Managing daily communication with carers and office staff.
• Matching carers to clients based on needs and continuity.
• Mentoring new and existing care staff in the field.
• Conducting spot checks, supervisions and competency assessments.
• Assisting with client assessments, care plans and risk assessments.
• Monitoring care planning systems and ensuring compliance.
• Handling enquiries from clients, families and healthcare professionals.
• Managing staff sickness, holidays and absence records.
• Responding to emergencies and participating in the on-call rota.
• Covering care visits in urgent situations.
• Supporting investigations, complaints and safeguarding concerns.
• Carrying out audits to ensure compliance and quality standards.

Skills

Communication

People management

Leadership

Scheduling

Staff training

IT systems

Driving licence

On-call flexibility

Education

NVQ/QCF/RQF Level 3 in Health & Social Care

Tools

Care planning software

Job description

Melody Care in Aldershot is seeking a Care Coordinator / Supervisor to help run the service day-to-day, coordinating care calls and supporting our team of Carers to deliver safe, person-centred care.

You will work with the Registered Manager, office team and carers to ensure calls are covered efficiently and clients receive high-quality care at all times. The role suits someone with strong communication, organisation, and problem-solving skills, plus a drive to train and mentor staff.