Care Coordinator & Supervisor - Field & Office Leader

Melody Care; Aldershot; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Paid mileage and on-call payments

Ongoing training and professional dev

Supportive management team

Progression opportunities

Job summary

Melody Care is seeking an experienced Care Coordinator or Care Supervisor to join our domiciliary care team in Aldershot, Hampshire. You will coordinate care visits, support carers, and ensure clients receive safe, person-centred care in both office and field settings.

The role requires strong communication, leadership, and knowledge of CQC standards, plus a valid UK driving licence. We offer ongoing training, mileage payments and clear progression within our growing company.

Qualifications

• Senior Carer, Care Coordinator or Supervisor experience in domiciliary care.
• Strong knowledge of CQC standards/regulations.
• Excellent communication and leadership skills.
• Ability to manage schedules and prioritise workloads.
• Experience supervising or training care staff.
• Proficient with care planning software and IT systems.
• NVQ/QCF/RQF Level 3 in Health & Social Care (or equivalent).
• Full UK driving licence and access to own vehicle.

Responsibilities

• Coordinating and scheduling care visits across the local area.
• Managing daily communication with carers and office staff.
• Matching carers to clients based on needs and continuity.
• Mentoring new and existing care staff in the field.
• Conducting spot checks, supervisions and competency assessments.
• Assisting with client assessments, care plans and risk assessments.
• Monitoring care planning systems and ensuring compliance.
• Handling enquiries from clients, families and healthcare professionals.
• Managing staff sickness, holidays and absence records.
• On-call rota participation and urgent care coverage.
• Auditing for quality and compliance with external professionals.

Skills

Care coordination

People management

Communication

Organisational skills

IT systems

Flexibility

On-call duties

Education

NVQ/QCF/RQF Level 3 in Health & Social Care

Tools

Care planning software

Job description

Melody Care is seeking an experienced Care Coordinator or Care Supervisor to join our domiciliary care team in Aldershot, Hampshire. You will coordinate care visits, support carers, and ensure clients receive safe, person-centred care in both office and field settings.

The role requires strong communication, leadership, and knowledge of CQC standards, plus a valid UK driving licence. We offer ongoing training, mileage payments and clear progression within our growing company.