Domestic Support Assistant

McCarthy & Stone; Bridgnorth; On-site; GBP 13,000 - 15,000; Full time

Benefits offered by this job

28 days holiday inclusive of bank hols

Life insurance

Company pension

Guest suites across UK developments

Discounts on apartment purchases

Training and professional quals

24/7 Employee Assist Programme and MHF

Mental Health First Aiders

Job summary

McCarthy & Stone is seeking a Domestic Assistant at Talbot Court in Bridgnorth to provide domestic support, housekeeping, laundry and cleansing of communal areas. You will also assist in the Bistro during service times and offer lifestyle services to homeowners.

You'll join a friendly team with weekend-inclusive pay at £12.85 per hour for 20 hours a week, with opportunities for overtime and further training for professional qualifications.

Qualifications

• Experience in a customer care or service role within similar environments.
• Caring personality with the desire to make a difference in people’s lives.
• Clear, confident communication; friendly and approachable.
• Hardworking with good time keeping and reliability.

Responsibilities

• Provide domestic support and housekeeping for homeowner apartments and communal areas.
• Manage laundry and cleaning tasks.
• Support in the Bistro/Restaurant during service times.
• Deliver lifestyle services, such as facilitating medical appointments or companionship.

Skills

Customer care experience

Clear communication

Friendly and approachable

Time management

Professional demeanor

Job description

Job Introduction

Join McCarthy & Stone as a Domestic Assistant – Make a Real Difference!

McCarthy & Stone are recruiting for a Domestic Assistant to join the team at our Retirement Living Plus development, Talbot Court in Bridgnorth, Shropshire.

This is not traditional care, this is better!

Hourly rate: £12.85 per hour (inclusive of weekend work)

Hours: 20 per week

Benefits

• 28 days holiday inclusive of bank holidays
• Life insurance
• Company pension
• Opportunities to stay in our guest suites across all our developments UK wide
• Discounts on apartment purchases for employees and immediate family
• Training and support with professional qualifications
• 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders

About the role

As a Domestic Assistant, you will be responsible for the domestic support and housekeeping, of our homeowner apartments, their laundry service and cleaning or the development’s communal areas. You will support in the Bistro or Restaurant during service times and provide lifestyle services to our homeowners. These include, chaperoning homeowners to medical appointments, and/or other community related services, or simply offering social support. There are usually opportunities for overtime within nearby developments as well.

About you

• A caring personality and the want to make a difference to people’s lives!
• Experience in a customer care or service role within a similar environment, such as health & social care, hospitality, retail, domestic services or even caring for a family member.
• Considerate, patient, and professional
• Clear and confident communication skills
• Be friendly and approachable
• A hardworking diligent nature and good time keeping

Could this role be the perfect job for you?

All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.

McCarthy & Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

We do not offer sponsorship; we will only be considering UK based applications.

Applications are reviewed as received – we may close early for the right candidate.

UK-based applicants only. Sponsorship not available.

About Us

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. McCarthy & Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy & Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2026 as well as making the Great Place to Work for Development and Wellbeing list!