Domestic Shift Lead BNHH

Hampshire Hospitals NHS Foundation Trust; Basingstoke; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Training programme

Career development

Job summary

Hampshire Hospitals NHS Foundation Trust is seeking an organised Domestic Shift Lead to ensure cleaning standards across hospital sites. You will train and supervise Domestic Assistants, manage shifts and oversee a robust training programme to enable career progression within the Domestic Service Workforce.

The role emphasizes health and safety, infection control, effective rota management, and strong IT literacy (Teams/Outlook/Excel/Word).

Qualifications

• Essential criteria include Health and Safety Awareness, Manual Handling Knowledge, NVQ in Supervision or willingness to take on development, and Level 1 Literacy/Numeracy Test on entry or equivalent.
• Desirable criteria include BICSc Qualification, Health and Safety Qualification, Customer Care Training, Dementia Training, and IT qualifications such as ESDL or similar.

Responsibilities

• Ensure staff are trained and equipped to complete all categories of cleaning.
• Manage Domestic Assistants whilst on a shift and provide supervision.
• Offer a full training programme for Domestic Shift Leads and extensive opportunities for career progression.

Skills

Health and Safety Awareness

Manual Handling Knowledge

NVQ in Supervision

Literacy & Numeracy Test (Level 1)

Education

NVQ in Supervision or willingness to develop

Level 1 Literacy & Numeracy Test

BICSc Qualification

Health & Safety Qualification

ESDL IT Qualification

Job description

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

Job overview

We have been looking for you!

Would you like to be part of a Team ensuring that high standards of cleanliness are achieved across the Trust sites? Are you passionate about service delivery and keen to develop in a role within a support setting?

Here at Hampshire Hospitals, patient care is at the heart of all we do. We have new exciting opportunities to join our Domestic Service Workforce at Basingstoke Hospital.

Main duties of the job

The post holder will ensure staff are trained and equipped to complete all categories of cleaning.

You will be given personal development opportunities throughout your career with Hampshire Hospitals and have the ability to manage Domestic Assistants whilst on a shift.

We have established a full training programme for all of the Domestic Shift Leads and we also offer extensive training opportunities for those wishing to further excel their career.

Working for our organisation

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Detailed job description and main responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

Person specification

Training & Qualifications

Essential criteria

• Health and Safety Awareness
• Manual Handling Knowledge
• NVQ in Supervision or willing to take on development
• Level 1 standard Literacy and Numeracy Test on entry / or equivalent

Desirable criteria

• BICSc Qualified
• Health and Safety Qualification
• Customer Care Training
• Dementia Training
• ESDL or similar IT Qualification

Experience & Knowledge

Essential criteria

• Knowledge of manual handling and health and safety regulations
• Knowledge of Infection Control procedures
• Experience of day to day supervision of staff
• Previous experience in a Domestic Service or similar public facing service
• To be able to use IT packages including Teams, Outlook, Excel and Word

Desirable criteria

• Experience of working in a healthcare environment
• Awareness of COSHH regulations
• Experience of managing large teams

Skills & Ability

Essential criteria

• Ability to communicate with staff, visitors and patients under challenging circumstances
• Ability to record details clearly and accurately
• Understanding of rota management and annual leave

Desirable criteria

• Experience Leading a Team
• Conflict Resolution / Breakaway training

Other Specific Requirments

Essential criteria

• Physically fit enough to undertake duties / lifting, standing, twisting and bending movements activities safely
• Able to remain calm under pressure and in difficult situations
• Problem solver able to deal with difficult situations
• Able to prioritise workload
• Be a good communicator
• Be adaptable and willing to develop

Desirable criteria

• Driving Licence
• Experience of using different IT devices

Using AI in Your Application

We support the use of technology to help manage time and improve efficiency, but it is your responsibility to ensure your application is personalised and accurately reflects your own skills, experience and values.

AI tools can be useful when drafting an application, but they should only be used to assist you. The content submitted must be your own work and an authentic representation of your knowledge, abilities and experiences.

Applications that rely heavily on AI-generated content may be rejected. For example, we may receive multiple applications containing identical or generic wording that does not reflect the individual applicant.

The use of AI during assessments, including interviews, is not permitted unless this has been agreed in advance as a reasonable adjustment. For virtual interviews, you may be asked to provide a 360-degree view of the room and confirm that no additional devices are being used. If AI use is suspected during an interview, we may pause the interview, ask questions regarding its use, or adapt our assessment approach.

Working in healthcare requires integrity, honesty and accountability. We expect all applications and assessments to be a genuine reflection of your own experience, knowledge and values.

Our Commitment to Inclusion

We are committed to equality, diversity and inclusion in both the delivery of our services and the recruitment and management of our staff.

We welcome applications from everyone who has the skills, experience and values required for the role, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership status, pregnancy or maternity.

Happy to Talk Flexible Working

We are committed to supporting flexible ways of working and will consider all requests for flexible and part-time working wherever service needs allow.

Important Information About Your Application

Recruitment Process

Applications are submitted through our recruitment system, Trac. Following submission, all correspondence relating to your application will be sent from apps.trac.jobs. Please regularly check your inbox, including your junk or spam folders.

Shortlisted candidates will normally be contacted at least five working days before their interview date.

Vacancy Closing Dates

This vacancy may close before the advertised closing date if sufficient applications are received. We therefore encourage you to submit your application as early as possible.

English Language Requirement

In line with Part 7 of the Immigration Act 2016, all applicants must be able to communicate effectively in spoken and written English. This will be assessed during the recruitment process.

Pre-Employment Checks and Probation

Keeping Patients Safe

At Hampshire Hospitals NHS Foundation Trust, patient safety is our highest priority. We recommend that staff are vaccinated against COVID-19 and understand that we continue to care for patients who are COVID-19 positive within our services.

Probationary Period

All new employees will be required to complete a six-month probationary period as part of their employment with the Trust.

Tackling Climate Change:

Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, search