Domestic Assistant

Ntw-Solutions; Sunderland; On-site; GBP 10,000 - 11,000; Part time

Benefits offered by this job

Pension

Discounts

Good rate of pay

Job summary

NTW Solutions Limited is recruiting a Domestic Assistant at Hopewood Park Hospital in Sunderland for part-time, 15 hours per week on a rolling rota. The role covers 8:30am to 4:30pm and supports NHS patient care by keeping wards and buildings clean and tidy.

You will work in a 7-day service with pay at Band A (£12.92 per hour) and a 25% enhancement on Saturdays and Sundays. Training and a supportive team environment are provided.

Qualifications

• Basic levels of literacy and numeracy (this is an essential requirement of this job)
• Any previous cleaning experience is welcome but we will train you fully if you don’t have any experience

Skills

Lifting equipment

Follow procedures

Flexible/adaptable

Communication

Teamwork

Patient interaction

Mobility requirements

Education

Basic literacy and numeracy

Job description

Main area Facilities Grade Band A (£12.92 per hour) Contract Permanent Hours Part time - 15 hours per week (4 week Rolling rota) Job ref 263-SOL-FAC26-048-B

Employer NTW Solutions Employer type NHS Site Hopewood Park Hospital Town Sunderland Salary £25,272 per annum pro rata Closing 29/09/2026 23:59

Domestic Assistant

Band A (£12.92 per hour)

Job overview

We are recruiting a Domestic Assistant to join our team at Hopewood Park Hospital in Sunderland. The post will be offered at Part Time, 15.00 hours per week on a 4 week rolling rota to cover a 7-day service. These hours are 8.30am - 4:30pm.

Our team of Domestics keep our wards and buildings clean and tidy and provide a great service to patients, visitors, and staff. You could be cleaning a hospital ward, patient bedroom or office areas and corridors.

Because we provide services to the NHS your work supports better patient care. It’s important work and you will need to take pride in what you do and complete tasks to a high standard.
If you are in a community building you will be working alongside patients who have mental health illness, learning disabilities or brain injuries. You could be cleaning their rooms and the shared areas on the ward, and you will get to know them and the clinical staff, and you’ll feel part of the team. It can be a real challenge working on wards like these, but we also know that our staff find it rewarding.

Main duties of the job

• Carrying out a range of cleaning tasks in areas such as offices, public areas such as corridors, areas which patients use such as shared spaces on wards as well as bedrooms and bathrooms
• Cleaning tasks can include things like dusting of walls, ceilings and curtain rails, dusting and polishing of furniture and paintwork, hoovering of carpets, mopping floors
• Being able to follow instructions and follow a routine work schedule which sets out your tasks and carry out those duties often without supervision
• Being aware of the patients that you will be working alongside and work in a way that is respectful, caring and compassionate
• You will use equipment and cleaning products safely, adhering to all control of substances harmful to health (COSHH) rules and regulations
• Understanding infection prevention and control rules and adhering to them
• Completing any paperwork such as quality checks and any other documentation required
• Help with any cleaning audits or other surveys and inspections that take place
• Taking part in any training that you need to do and keep up to date with all company communications
• You will be respectful of other people and work in a way that supports equality, diversity and inclusion
• You will demonstrate our company values our values of being caring and compassionate, respectful, and honest and transparent in all that you do

Working for our organisation

NTW Solutions Limited is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our digital teams support the vital systems the NHS relies on, our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.

We are dedicated to being a great inclusive place to work. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.

We believe everyone has potential and welcome applications from people from a culturally diverse background, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.

We were set up by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.

Detailed job description and main responsibilities

Please find attached job description for full details.

Pay: Band A (£12.92 per hour)

We pay 25% enhancement, time and a quarter, on hours worked during a Saturday and Sunday.

Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).

If you currently work for NTW Solutions on AfC terms and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC. Anyone currently paying into the NHS Pension scheme will be able to retain this.

Person specification

Skills and Knowledge

• An ability to lift and move a variety of equipment such as trolleys, floor polishing equipment and hoovers
• Ability to adhere to standards and procedures and to accept and prioritise instructions
• An ability to be flexible and able to adapt to new or different working practices, or work in other departments to meet the needs of the service
• An ability to communicate well with others such as other colleagues, clinical staff, or patients
• Able to work well as part of a team but also to work unsupervised
• Able to work alongside patients who might display challenging or upsetting behaviour
• You will need to be able to meet the mobility requirements of the job

Education and Qualifications

• In order to follow safety notices and work with cleaning products you will need basic levels of literacy and numeracy (this is an essential requirement of this job)

Experience

• Any previous cleaning experience is welcome but we will train you fully if you don’t have any experience (it is an essential requirement of this job to either have experience or be willing to learn)

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.