Domestic Assistant

Summerhill Services Limited; Birmingham; On-site; GBP 10,000 - 26,000; Part time

Job summary

Summerhill Services Limited in Birmingham is seeking a part-time Domestic Assistant based at Zinnia Centre. The post is 15 hours per week (3pm–6pm, Monday to Friday) with a salary of £10,411.60–£26,028.99 per annum, pro‑rata.

The role involves delivering a high-quality cleaning service, maintaining hygiene standards, and supporting pantry duties. DBS checks, reference and qualifications checks apply along with infection control training.

Qualifications

• General level of education to GCSE or equivalent.
• BICSc Certificate NVQ 1 & 2 required or desirable.
• Support Services Level 2 Food Hygiene training or equivalent.

Responsibilities

• Provide a high-quality domestic service throughout the designated area, maintaining clean and safe environment.
• Utilise cleaning equipment and chemicals safely and in line with training.
• Perform pantry/kitchen duties including clearing dining areas and washing up as required.
• Carry out specialist cleaning (barrier/isolation) as needed.
• Maintain stock and supplies and ensure availability within the area.

Skills

Customer focus

Team working

Cleaning duties

COSHH awareness

Education

GCSE level or equivalent

BICSc Certificate NVQ 1 & 2

Food Hygiene training (Level 2)

Job description

Employer Summerhill Services Limited Employer type Private Sector Site Zinnia Centre Town Sparkhill, Birmingham Salary £10,411.60 - £26,028.99 £10411.60 (£26028.99 per annum) Salary period Yearly Closing 26/08/2026 23:59

Domestic Assistant

B

Job overview

POSTS & HOURS:

Domestic Assistant
Based at: Zinnia Centre
Post: 15hrs (3pm-6pm mon-fri) Salary: £10411.60 (£26028.99 per annum)

At SSL we rely on diversity to deliver on our goals. We actively encourage applications from talented and qualified individuals from all walks of life regardless of age, gender reassignment, marital status or civil partnership, pregnancy or maternity, disability, race, religion or belief, sex or sexual orientation.

Disclosure

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), satisfactory reference check, qualifications' check, occupational health check and mandatory training prior to commencement of employment.

Main duties of the job

To provide a high-quality domestic service throughout the designated area/service, maintaining a clean and safe environment that assists in ensuring a positive service user experience and reflects the values of the organisation.

Working for our organisation

At SSL, we work in partnership with Birmingham and Solihull Mental Health Foundation Trust (BSMHFT), to deliver facilities management, transport and other support services to over 50 sites across the West Midlands. Our team keeps expanding and since our establishment, in 2012, we have grown rapidly though the acquisition of new sites and services. At SSL we take pride in our focus to support and contribute to the Trust’s aim which is to help people get better and challenge the stigma associated with mental illness. We are committed to continuous development of our practices and people and the provision of a fair and friendly work environment for everyone.

Sustainability – All staff are expected to support SSL in meeting our ‘Green’ objectives, being responsible and considerate with regards to all ‘resources’ used and acting to minimise waste (e.g., products purchased, miles travelled, or power used). SSL is mandated to meet national carbon net zero targets and is being performance managed towards that achievement. Every member of staff wishing to work for SSL is expected to contribute to a greener and more sustainable organisation.

Detailed job description and main responsibilities

GENERAL.

• To be responsible for the effective cleaning and maintenance of all hygiene standards within a designated area/service and all of its facilities.
• To be responsible for utilising safely mechanical and electrical cleaning equipment following appropriate training as required to meet the above.
• To be responsible for the collection and safe removal of paper waste within your area/service of work.
• To provide pantry/kitchen duties including clearing of the dining area and washing up as required.
• To provide specialist cleaning (barrier/isolation) as required.
• Responsible for the safe storage and maintenance of appropriate stock and supplies and to ensure that these are available within the designated area/service.
• It is everyone’s responsibility to be aware of infection control procedures and to carry out relevant training.

INDIVIDUAL.

• Responsible for engaging in the SSL/Trust appraisal process, that identifies your own personal development and training needs.
• Responsible for ensuring confidentiality is maintained at all times in accordance with the data protection act trust policy and good practice.
• Responsible for maintaining and conducting oneself in a professional manner towards colleagues and other agencies.
• To assist in the introduction of new staff under the guidance and advice of the Domestic Supervisor.
• Responsible for reading, understanding and complying with all relevant departmental/trust and statutory policies and procedures.
• Responsible for ensuring that they contribute and work towards the service/organisational aims and objectives.
• To undertake any ad hocduties as required by the Domestic Supervisor commensurate with the grade of the post i.e.,changing of cubicle/window curtain blinds.
• Every member of staff has a responsibility to be aware of and follow at all times, the relevant national and local policy in relation to the safeguarding of children, the safeguarding of vulnerable adults and the control of infection.
• It is the responsibility of each member of staff when reporting for duty and collecting their staff attack alarm to test the alarm on the ward area to ensure it is working correctly.

Person specification

Training

• General Education to GCSE level or Equivalent. BICSc Certificate NVQ 1 & 2 Support Services Level 2 Food Hygiene

Knowledge

• Has worked in a customer focused environment.
• Experience of working as part of a team.
• Previous experience of cleaning duties and standards. Previous experience of using cleaning equipment. Previous experience of working in Mental Health/NHS. Awareness of COSHH regulations 3

Other

• Good interpersonal skills, with the ability to communicate with a range of people including patients and staff
• Able to complete necessary paper work as instructed to Trust requirements and standards.
• Able to follow work schedules with minimal day to day supervision after Initial training. Able to carry out duties without direct supervision after initial training
• Able to complete stores requests and submit to supervisor.
• Able to use a variety of cleaning machines. Able to move light furniture as part of cleaning duties. Able to carry out manual handling tasks on a regular basis.
• Able to identify most pressing tasks within scope of normal work schedule. Able to identify and maintain highest levels of cleaning standards at all times. Flexible and adaptable to changing circumstances.
• Able to reflect on own performance and identify training needs with Supervisor

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.