Domestic Appliance Service Engineer

A2 DOMESTIC APPLIANCE SERVICE LIMITED; Dartford; Presencial; GBP 28.000 - 34.000; Jornada completa

Descripción de la vacante

A2 DOMESTIC APPLIANCE SERVICE LIMITED is seeking a Domestic Appliance Service Engineer for a full-time, on-site role based in Gravesend. You will diagnose faults, repair and maintain a range of branded domestic appliances, visit customer premises, order and fit parts, and complete service reports to manufacturer standards.

You will communicate clearly with customers, follow health and safety procedures, manage tools and parts inventory, and travel locally in and around Dartford as required.

Formación

• Strong field service skills, on-site troubleshooting, and independent work at customer premises.
• Experience with repairing and maintaining domestic appliances.
• Good customer service and clear communication with customers and colleagues.
• Relevant technical training or certification in electrical or mechanical engineering or appliance repair is beneficial.
• Experience with branded appliances and reading schematics is an advantage.
• A valid driver’s license and ability to travel locally around Dartford.
• Attention to detail, problem-solving ability and adherence to health and safety standards.

Responsabilidades

• Diagnose faults, repair and maintain domestic appliances from multiple brands.
• Visit customer locations, assess issues, order and fit parts, and complete service reports.
• Communicate clearly with customers about work carried out and provide basic usage guidance.
• Follow health and safety procedures and manage tools and spare parts inventory.

Conocimientos

Field Service

Appliance Repair

Customer Service

Technical Training

Branded appliances

Driver's license

Health & safety

Educación

Technical training / certification

Descripción del empleo

Company Description A2 DOMESTIC APPLIANCE SERVICE LIMITED is a specialist repair provider for leading domestic appliance brands, including Beko, Howdens, SMEG, Liebherr, Caple, Apleston, and NAC. The company focuses on delivering reliable, high-quality repair services for a wide range of household appliances. As trusted repair agents for multiple manufacturers, the team works to meet brand standards and customer expectations. A2 DOMESTIC APPLIANCE SERVICE LIMITED values professional service, technical accuracy, and a customer-centered approach. The company offers opportunities for engineers to work with diverse appliance technologies and build long-term expertise in the field.

Role Description The Domestic Appliance Service Engineer is a full-time, on-site role based in Gravesend. The engineer will diagnose faults, repair, and maintain domestic appliances from multiple brands, ensuring safe and effective operation. Daily tasks include visiting customer locations, assessing appliance issues, ordering and fitting parts, and completing service reports accurately. The role involves communicating clearly with customers about work carried out, providing basic usage and care guidance, and upholding manufacturer standards. The engineer will also follow health and safety procedures, manage tools and spare parts inventory, and collaborate with the service team to meet service level and quality targets.

Qualifications

• Candidates should possess strong Field Service skills, including on-site troubleshooting and independent work at customer premises.
• Candidates should possess Appliance Repair and Maintenance & Repair skills, with experience handling a range of domestic appliances.
• Candidates should possess solid Customer Service and Communication skills to interact professionally and clearly with customers and colleagues.
• Relevant technical training or certification in electrical or mechanical engineering, or appliance repair, is beneficial.
• Experience working with branded domestic appliances and reading technical manuals or schematics is an advantage.
• A valid driver’s license and the ability to travel locally in and around Dartford as required.
• Attention to detail, problem-solving ability, and adherence to health and safety standards.