Domestic Appliance Service Engineer

REPAIR & ASSURE LTD; Royal Tunbridge Wells; Remote; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Company van

Fuel card

Bonus opportunities

Overtime opportunities

Tools provided

Home-based work

Support from operations team

Growth with expanding company

Job summary

REPAIR & ASSURE LTD is seeking an experienced Domestic Appliance / White Goods Engineer to cover Tunbridge Wells and surrounding areas. This home-based/field-based role offers a competitive salary, company van, fuel card, and bonus opportunities.

Join a growing nationwide company delivering appliance repairs nationwide. You will diagnose, repair and maintain washing machines, tumble dryers, dishwashers and ovens for customers in your local area, with support from an operations team and no daily

Qualifications

• Previous experience as a Domestic Appliance Engineer or related role.
• Strong fault-finding and diagnostic skills.
• Experience repairing multiple domestic appliance brands.

Responsibilities

• Diagnose and repair washing machines, tumble dryers, dishwashers, ovens and other domestic appliances.
• Attend scheduled customer appointments in the local area.
• Identify faults and order correct replacement parts.
• Carry out repairs safely and efficiently, aiming for a high first-time fix rate.
• Provide excellent customer service and explain repairs clearly.
• Complete accurate job reports in the service management system.
• Work with the operations team to ensure smooth service.

Skills

Domestic Appliance Engineer experience

Fault-finding

Repair multiple brands

Independent work

Full UK driving licence

Communication skills

Reliable and hardworking

Job description

Domestic Appliance / White goods engineer

£35,000–£40,000 Basic + Company Van + Fuel Card + Bonus + Overtime

Location: Tunbridge Wells and surrounding areas (15-mile radius)

Working Arrangement: Home-Based / Field-Based – No Office Commute

Job Type: Full-Time, Permanent

About Us

Repair & Assure Ltd is a growing nationwide domestic appliance repair company, working with manufacturers, insurance providers, retailers and property management companies across the UK.

Due to continued growth, we are looking for an experienced Domestic Appliance / White Goods Engineer to join our expanding team, covering Tunbridge Wells and the surrounding areas.

This is a permanent, employed position offering a competitive salary, excellent benefits and a designated local working area.

What We Offer

• Home-based working – start and finish your working day from home, with no daily office commute.
• Tools and equipment supplied.
• Performance-related bonus opportunities.
• Overtime opportunities to increase earnings.
• Local working area within approximately 15 miles of Tunbridge Wells.
• Consistent workload with pre-arranged customer appointments.
• Support from our dedicated office and operations team.
• Opportunity to grow with an expanding nationwide company.

The Role

As a Domestic Appliance Engineer, you will work independently from your home base, travelling directly to customers' properties within your designated local area.

There is no requirement to travel to an office each morning or evening. Your appointments will be coordinated by our operations team, allowing you to focus on completing repairs and providing excellent customer service.

Your responsibilities will include:

• Diagnosing and repairing washing machines, tumble dryers, dishwashers, electric ovens and other domestic appliances.
• Attending scheduled customer appointments within your designated area.
• Identifying faults and ordering the correct replacement parts.
• Carrying out repairs safely and efficiently, aiming for a high first-time fix rate.
• Providing excellent customer service and explaining repairs clearly.
• Completing accurate job reports using our service management system.
• Working alongside our operations team to ensure a smooth and efficient service.

What We're Looking For

• Previous experience as a Domestic Appliance Engineer, White Goods Engineer or Appliance Repair Technician.
• Strong fault-finding and diagnostic skills.
• Experience repairing multiple domestic appliance brands.
• Ability to work independently and manage daily appointments.
• A full UK driving licence.
• Good communication and customer service skills.
• A professional, reliable and hardworking approach.

Previous domestic appliance repair experience is essential.