Junior Field Service Engineer (Coventry & Warwickshire)

"Domex"; Coventry; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Tools and equipment

Uniform

Smartphone

Paid holidays

Pension plan

Health benefits

Lifestyle benefits

Annual conference

Job summary

Domex is expanding its field service team in the West Midlands. You will diagnose and repair household appliances in customers' homes, covering the CV postcodes region, with full training provided where needed.

This role focuses on hands‑on fault finding, electrical fundamentals and customer‑facing service, supported by a company vehicle, fuel card and mobile tools to ensure efficient job completion.

Qualifications

• Knowledge of Electrical Theory and fundamentals of electrics.
• Hands‑on repair experience and comfort with tools.
• Enjoy diagnosing faults and fixing technical issues.

Responsibilities

• Diagnose and repair kitchen appliances in customers' homes.
• Work within your surrounding postcode areas in the West Midlands.
• Use the mobile app to manage day-to-day tasks, parts intake and job completion.

Skills

Electrical theory

Hands‑on repair

Problem solving

Willingness to learn

Customer focus

Driving license

Job description

Field Service Engineers – Join Our Growing Team in the West Midlands!

Ready to launch your engineering career? Domex is expanding, and we’re looking for motivated individuals to join our field-based kitchen appliance repair team, covering the CV postcodes region. Prior experience in a domestic appliance repair role is not required – just an understanding of the fundamentals of electrics, a passion for fault finding and hands‑on repair.

Who are we?

We are Domex, an industry-leading domestic appliance repair specialist, dedicated to delivering exceptional service to our valued customers since 2003. We take pride in representing world‑class brands, including LG, Beko & Whirlpool. With a strong presence across Greater London, parts of the South East, and the Midlands, we have witnessed remarkable growth, boasting a community of over 80 skilled engineers dedicated to excellence. Our vision is simple yet powerful: to make Domex a household name by revolutionising the appliance repair experience, providing the best technical and customer‑focused solutions.

What We’re Looking For:

• Knowledge of Electrical Theory: You understand the fundamentals of electrics.
• Hands‑On Expertise: You’re comfortable working with tools and enjoy tackling hands‑on tasks.
• Problem‑Solving Enthusiast: You get a thrill from diagnosing faults and fixing technical issues.
• Eagerness to Learn: Whether you’re just starting out or looking to expand your skillset, Domex will train you to be an expert in domestic appliance repair.
• Customer Focus: You know how to communicate effectively with customers, ensuring they feel valued and confident in your work.
• Driving: A valid manual driving licence is required to travel between customer homes.

The Field Service Engineer role:

• Diagnostics and repairs: Perform diagnostics and servicing repairs on kitchen appliances e.g. washing machines, dryers, dishwashers, fridge/freezers, electric cookers in customers’ homes.
• Local coverage: Work within your surrounding postcode areas.
• Efficient job management: A user‑friendly mobile app to manage your day, including parts intake, returns, tech info and job completion.

Why Join Us?

• Earning Potential: Enjoy the opportunity to earn £45,000-£50,000+ annually, with a competitive base salary of £29,300 - £32,100, overtime and performance‑related pay.
• All‑Inclusive Resources: Get equipped with everything you need to succeed, including a company vehicle, fuel card, tools and equipment, a uniform, and a smartphone.
• Well‑Being Matters: Paid holidays, a pension plan and a range of health and lifestyle benefits.
• Growth‑Oriented: Elevate your skills with comprehensive training at our Head Office Training Academy, hands‑on field training with an expert, and continuous support throughout your journey.
• Celebrate Success: Join our annual conference where we come together to socialise, award long service, and celebrate engineer performance.

At Domex, we take pride in being an equal opportunity employer dedicated to providing fair and equitable treatment to all our applicants and employees, promoting diversity and inclusion.

Please note, this vacancy is for UK based applicants only. We are unable to sponsor new hires.