Domestic Appliance Service Engineer

Service and Sales; Bedford; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a family-run business with over 50 years of history as a Domestic Appliance Engineer. This exciting role involves performing on-site repairs for a variety of domestic appliances, ensuring high-quality service and customer satisfaction. You'll manage your own schedule, diagnose faults, and communicate effectively with customers about repair details. With a strong focus on problem-solving and excellent communication skills, you'll be a key player in our dedicated team. Enjoy the benefits of a permanent, full-time position with a company that values its employees and their contributions.

Benefits

Company van

Phone provided

Tablet provided

28 days of paid leave per year

Qualifications

• Proven experience in repairing all types of domestic appliances.
• Full UK driving license with no more than 6 points required.

Responsibilities

• Perform on-site repairs of domestic appliances efficiently.
• Diagnose faults and communicate repair details to customers.

Skills

Diagnostic Skills

Problem-Solving Skills

Customer Service Skills

Communication Skills

Education

Gas Safe qualifications (CCN1, CKN1, CKR1)

F-Gas qualification

Tools

Tablet for job recording

Job description

Job Opportunity: Domestic Appliance Engineer

Location: Bedford, covering MK, LU, and NN postal areas

Job Type: Permanent, Full-Time

Hours: Monday to Friday 8:00 AM - 4:00 PM

- Company van

- Phone and tablet provided

- 28 days of paid leave per year (including bank holidays)

About Us:

Service and Sales is a family-run business with over 50 years of history. We take pride in delivering excellent service to our customers and are now looking to expand our team. We’re seeking an experienced Domestic Appliance Engineer to join our growing company and provide high-quality repairs on a range of appliances, handling both warranty and private calls.

Your Role:

As a Domestic Appliance Engineer, you will:

1. Perform on-site repairs of domestic appliances.
2. Plan your daily work schedule efficiently.
3. Diagnose faults and determine the required repairs.
4. Identify part numbers for replacement components.
5. Clearly communicate with customers about repair details and any follow-up actions.
6. Accurately record job details using the tablet provided.
7. Collect payments for private work when necessary.

What We’re Looking For:

1. Full UK driving license with no more than 6 points.
2. Lives within the Bedfordshire/Buckinghamshire area or will need to be willing to travel to Bedford daily.
3. Proven experience in repairing all types of domestic appliances.
4. Strong diagnostic and problem-solving skills.
5. Excellent communication and customer service skills.
6. Gas Safe qualifications (CCN1, CKN1, CKR1) are advantageous but not essential.
7. F-Gas qualification is an advantage but not essential.
8. Ability to work independently and manage your schedule effectively.

Ready to Join Us?

We’d love to hear from you. Apply now to become part of our dedicated team by sending your CV to [e-mail]

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

Repair and Maintenance