Domestic Abuse Support Worker (AWDO-P15347) in Wolverhampton)

AWD online; Wolverhampton; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

25 days annual leave

5% employer pension

Training and development

Employee Assistance Programme

Enhanced DBS check

Job summary

AWD online is seeking a dedicated Domestic Abuse Support Worker to assist male victims of domestic abuse and interpersonal violence. The role focuses on trauma-informed, person-centred support across community and safe-accommodation settings, managing standard and medium-risk cases and coordinating with safeguarding services.

The position requires Level 3 qualifications and experience in safeguarding, advocating, and delivering structured interventions within multi-agency environments.

Qualifications

• Level 3 qualification (or equivalent) in a related field
• Experience supporting vulnerable adults and safeguarding concerns
• Experience delivering structured interventions or programmes
• Experience managing a caseload and working with multi-agency partners
• Eligibility to work in the UK

Responsibilities

• Provide trauma-informed, person-centred support to male victims in community and safe-accommodation settings
• Manage standard and medium-risk cases, conduct risk and needs assessments, create support plans
• Deliver floating housing support and assist with homelessness applications
• Carry out advocacy and help clients access services and court processes
• Collaborate with partner agencies and contribute to safeguarding processes
• Maintain confidential records in line with GDPR and safeguarding requirements
• Respond to referrals and identify appropriate support pathways

Skills

Caseload management

Multi-agency liaison

Trauma-informed practice

Advocacy

Risk assessment

Communication

Report-writing

IT skills

Education

Level 3 qualification

Job description

Domestic Abuse Support Worker

Support male victims of domestic abuse and interpersonal violence. Ideal for a compassionate professional with domestic abuse, safeguarding, caseload and multi-agency experience.

This role is known internally as a Domestic Abuse Advocate (ask MARC Service)

If you’ve also worked in the following roles, we’d also like to hear from you: Domestic Abuse Advocate, Domestic Abuse Advisor, Domestic Violence Advocate, Domestic Abuse Practitioner, Domestic Abuse Caseworker, Victim Support Worker, Community Domestic Abuse Worker, Advocacy Worker, Outreach Support Worker, Independent Domestic Violence Advisor

Benefits include 25 days’ annual leave plus bank holidays, a 5% employer pension contribution, and training and development.

SALARY: £24,784 to £26,872 per annum (depending on qualifications and experience) + Benefits

LOCATION: Sandwell / Wolverhampton, West Midlands (community-based and accommodation support)

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 37.5 hours per week, Monday to Friday, 9am to 5pm (7.5 hours per day). Some work outside normal office hours may be required

JOB OVERVIEW

This is a rewarding opportunity for a Domestic Abuse Support Worker to help male victims build safety, resilience and independence through trauma-informed, person-centred support.

Working across community and safe-accommodation settings, the Domestic Abuse Support Worker manages standard and medium-risk cases while collaborating with partner agencies and safeguarding services.

The Domestic Abuse Support Worker will combine advocacy, risk assessment, housing support and structured interventions to help individuals regain control and access appropriate services.

DUTIES

Your duties as the Domestic Abuse Support Worker will include:

• Person-Centred Support: Provide trauma-informed support to male victims in community and safe-accommodation settings
• Case Management and Safety Planning: Manage standard and medium-risk cases, completing risk and needs assessments, support plans and reviews
• Housing and Independent Living: Provide floating support, help with homelessness applications, address housing barriers and promote independent living skills
• Structured Interventions: Deliver the Respect Toolkit and other structured interventions through one-to-one, peer and group sessions, face-to-face and online
• Advocacy and Justice Support: Advocate for clients, support access to services and help individuals navigate criminal and civil justice processes, including court attendance
• Partnership and Safeguarding: Work with partner agencies, contribute to adult and child safeguarding processes and escal risk to specialist services
• Referrals and Records: Respond to referrals, identify support pathways and maintain accurate confidential records in line with safeguarding and GDPR requirements

CANDIDATE REQUIREMENTS

ESSENTIAL

• Level 3 qualification (or equivalent) in a related field
• Previous employment or work experience in a related field
• Experience supporting vulnerable adults and children and responding appropriately to safeguarding concerns
• Professional experience supporting victims of domestic abuse
• Experience managing a caseload of vulnerable individuals and delivering planned support
• Experience working within multi-agency settings and representing clients with external stakeholders
• Experience delivering structured interventions or behaviour-change programmes
• Knowledge of domestic abuse, risk assessment, safety planning, safeguarding, relevant legislation and trauma-informed practice
• Strong advocacy, communication, report-writing, IT and case-management skills, with the ability to work independently and collaboratively, maintain boundaries and remain calm under pressure
• Eligibility to work in the UK

DESIRABLE

• Experience managing complex casework involving mental health, substance use, trauma or crisis intervention
• Experience facilitating peer or group work, working to targets, preparing formal reports or providing floating support
• Experience supporting male victims of domestic abuse or understanding barriers men may face when accessing support
• Knowledge of complex needs, housing pathways, public funds, justice processes or domestic abuse strategies, and understanding of motivational interviewing
• Current driving licence and access to a vehicle
• Willingness to work evenings or weekends when required

BENEFITS

• Mileage allowance
• Training and development opportunities
• Employee Assistance Programme
• Access to group clinical supervision with a BACP-trained counsellor
• 25 days’ annual leave (pro rata), plus bank holidays, with opportunities for this to be extended after 3 years of service
• 1 wellbeing day (pro rata)
• Annual leave buy-back scheme
• Bi-annual staff away days
• Regular internal staff newsletter
• Time off in lieu (TOIL) when overtime is required
• 5% employer pension contribution

This role requires an Enhanced DBS check

JOB REF: AWDO-P15347