Domestic Abuse Support Worker

Civic Recruitment Limited; Maidstone; On-site; GBP 29,000 - 42,000; Full time

Job summary

Civic Recruitment Limited is recruiting for a 9-month contract with a Local Authority to provide compassionate, person-centered support to individuals and families affected by domestic abuse and/or stalking. Based in Maidstone, the role requires on-site working 37 hours per week and a focus on tenancy sustainment and access to essential services.

You will manage a caseload, complete assessments and support plans, and help clients maintain tenancies while connecting them with housing, welfare

Qualifications

• Experience in supporting vulnerable adults, families, or individuals facing domestic abuse, homelessness, safeguarding concerns, or complex social issues.
• Proven ability to manage a caseload and implement support plans to achieve positive outcomes.
• Knowledge of housing, welfare benefits, healthcare, and safeguarding processes is desirable.

Responsibilities

• Offer practical and emotional support to those impacted by domestic abuse and/or stalking.
• Manage a caseload, ensuring timely completion of assessments, support plans, safety plans, and regular reviews.
• Assist clients in maintaining their tenancies and living independently within the community.
• Conduct thorough needs and risk assessments to identify support requirements and safeguarding issues.
• Develop and maintain effective support plans tailored to each client's needs.
• Help clients access housing, welfare benefits, healthcare, employment, education, and training opportunities.

Skills

Caseload management

Needs assessment

Safeguarding

Support planning

Education

Housing/ Social Care qualification

Job description

Maidstone, United Kingdom | Posted on 22/10/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

9 months contract with a Local Authority

Summary

• This is a 9-month contract role with a local authority, offering a pay rate of £25.95 per hour under an umbrella arrangement. The position focuses on providing compassionate, person-centered support to individuals and families affected by domestic abuse and/or stalking. The role involves working with clients in supported housing or temporary accommodation to help them maintain their tenancies, regain independence, access necessary support services, and move forward from traumatic experiences.

Responsibilities

• Offer practical and emotional support to those impacted by domestic abuse and/or stalking.


• Manage a caseload, ensuring timely completion of assessments, support plans, safety plans, and regular reviews.


• Assist clients in maintaining their tenancies and living independently within the community.


• Conduct thorough needs and risk assessments to identify support requirements and safeguarding issues.


• Develop and maintain effective support plans tailored to each client's needs.


• Help clients access housing, welfare benefits, healthcare, employment, education, and training opportunities.

Requirements

• Experience in supporting vulnerable adults, families, or individuals facing domestic abuse, homelessness, safeguarding concerns, or complex social issues.


• Proven ability to manage a caseload and implement support plans to achieve positive outcomes.


• Qualification in Housing, Social Care, Community Support, Domestic Abuse Services, Safeguarding, or a related field.

Additional Information

• Working hours are 37 hours per week, with a requirement to work on-site 5 days a week.


• An enhanced DBS check is required.


• Location: Trinity House, 20 Church St, Maidstone, Kent, ME14 1LY, United Kingdom.


• Payments are made on a bi-weekly schedule.


• The application deadline is 26th October 2026.