Domestic Abuse Support Worker - Housing

BBS Recruitment; Maidstone; On-site; GBP 18,000 - 24,000; Full time

Job summary

BBS Recruitment is recruiting for a Domestic Abuse Support Worker based in Maidstone. The role involves providing compassionate support to individuals and families affected by domestic abuse and stalking, managing caseloads in supported housing, and helping clients maintain tenancy and safety.

You will work with partner agencies to provide coordinated support, advise on housing, work, education, safety and other services, and participate in on-call rotations as needed.

Responsibilities

• Provide compassionate, practical and emotional support to individuals and families affected by domestic abuse and/or stalking.
• Manage a caseload of vulnerable clients living in supported housing and temporary accommodation, helping them maintain their tenancy and live safely and independently.
• Complete and regularly review support plans, staying safe plans and needs assessments.
• Identify complex needs and risks, including mental health, substance misuse, offending, violence and anti-social behaviour, and make appropriate referrals to specialist services.
• Work closely with the Domestic Abuse & Safeguarding Coordinator, Police, Victim Support and other partner agencies to provide coordinated support.
• Provide advice and guidance on housing, employment, education, safety and other relevant support services.
• Support clients to move on from temporary accommodation and, where appropriate and safe, reconnect with their area of origin.
• Maintain accurate, confidential and high-quality case records and contribute to performance targets.
• Assist Housing Advisors with homelessness assessments and work with colleagues to prevent and relieve homelessness.
• Promote domestic abuse and stalking awareness, campaigns and best practice.
• Follow safeguarding, lone-working, health and safety, confidentiality and IT security policies at all times.
• Contribute to emergency response arrangements, including working at rest centres when required.
• Work flexibly, including evenings, weekends, bank holidays and participation in an out-of-hours on-call rota.

Job description

BBS Recruitment is an independent recruitment agency for the transport and logistics sector, supplying to a variety of clients across London, Hertfordshire, and surrounding areas. We also recruit for Social Care and Public Sector roles.

We are currently recruiting for a Domestic Abuse Support Worker for our client based in Maidstone.

Responsibilities for Domestic Abuse Support Worker

• Provide compassionate, practical and emotional support to individuals and families affected by domestic abuse and/or stalking.
• Manage a caseload of vulnerable clients living in supported housing and temporary accommodation, helping them maintain their tenancy and live safely and independently.
• Complete and regularly review support plans, staying safe plans and needs assessments.
• Identify complex needs and risks, including mental health, substance misuse, offending, violence and anti-social behaviour, and make appropriate referrals to specialist services.
• Work closely with the Domestic Abuse & Safeguarding Coordinator, Police, Victim Support and other partner agencies to provide coordinated support.
• Provide advice and guidance on housing, employment, education, safety and other relevant support services.
• Support clients to move on from temporary accommodation and, where appropriate and safe, reconnect with their area of origin.
• Maintain accurate, confidential and high-quality case records and contribute to performance targets.
• Assist Housing Advisors with homelessness assessments and work with colleagues to prevent and relieve homelessness.
• Promote domestic abuse and stalking awareness, campaigns and best practice.
• Follow safeguarding, lone-working, health and safety, confidentiality and IT security policies at all times.
• Contribute to emergency response arrangements, including working at rest centres when required.
• Work flexibly, including evenings, weekends, bank holidays and participation in an out-of-hours on-call rota.