Domestic Abuse Coordinator

Dudley; Dudley; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

Dudley Council's Dudley Homelessness Prevention Service is seeking an experienced domestic abuse coordinator on a fixed-term 12-month contract.

You will work within the Homelessness Prevention & Response Team to develop services for victims of domestic abuse, coordinate multiagency responses, map housing pathways, record data and prepare reports to inform service improvements.

Qualifications

• Understanding of housing and homelessness services and pathways.
• Experience supporting vulnerable adults in care or housing settings.

Responsibilities

• Prevent homelessness by working with other agencies.
• Promote multiagency coordination for domestic abuse cases.
• Map housing and homelessness pathways for survivors.
• Record and manage data, writes reports and presents data.
• Develop services for victims of domestic abuse.
• Support case managers in determining legal responsibilities for homeless cases.
• Manage a personal caseload and maintain high-quality customer service.
• Contribute to service area development and partnership initiatives.

Skills

Housing knowledge

Homelessness knowledge

Experience with vulnerable adults

Job description

Dudley Homelessness Prevention Service is seeking an experienced domestic abuse coordinator (fixed term 12 months). This is an exciting opportunity to play a key role in the development of services for victims of domestic abuse.

The Homelessness Prevention & Response Team aim to prevent homelessness wherever possible so we offer advice and support about housing options to those that are homeless, those who may be at risk of losing their home, have other urgent housing needs, or who simply want to know more about the options that are available to them.

The service works in partnership with professionals and agencies supporting victims of domestic abuse. This role will help improve the service delivery for people affected by domestic abuse.

The purpose of the job is:

• To prevent homelessness working in partnership with other agencies
• To promote multiagency coordination
• To support the mapping of a housing and homelessness pathway for survivors of Domestic Abuse cases
• To record and manage data, write reports and present data
• To promote and develop the services for victims or domestic abuse
• To support case manages in determining DMBC’s legal responsibility for homeless cases
• To manage a personal caseload, preventing homelessness whenever possible.
• To be an effective member of the Homelessness Prevention and Response Team, ensuring that high quality customer services are provided at all times, and that the service is continuously improving
• To be personally responsible for developing particular service areas and/or particular partnership initiatives

The post holder will need to have housing and homelessness knowledge, and experience of supporting vulnerable adults.

Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates.

All applicants must be able to provide documentation to prove their right to work in the UK.

Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.

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N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications.