Domestic Abuse and Complex Needs Support Worker

Supporting Futures Consulting Ltd; East Midlands; On-site; GBP 17,000 - 22,000; Full time

Job summary

Supporting Futures is seeking a Domestic Abuse and Complex Needs Support Worker to assist women experiencing homelessness, substance misuse and/or involvement with the criminal justice system.

Based across South Nottinghamshire, the role is 30 hours over four days, Monday to Friday, with flexibility to choose four working days. The temporary contract runs until March 2027, with a possible extension subject to funding.

Qualifications

• Experience supporting adults with complex needs.
• Experience supporting survivors of domestic abuse is essential.
• Knowledge of safeguarding, risk assessment and safety planning.
• Experience managing a caseload and working with multiple agencies.

Responsibilities

• Build trusting relationships with women experiencing complex and overlapping needs.
• Manage a caseload, providing trauma-informed, person-centred support.
• Complete risk assessments, including DASH, and develop individual safety and support plans.
• Help women access accommodation, healthcare, mental health support, substance misuse services and legal advice.
• Accompany women to appointments and advocate on their behalf.
• Work closely with housing providers, safeguarding teams and other specialist agencies.
• Maintain accurate case records and contribute to service monitoring.

Skills

Complex needs

Domestic abuse survivors

Safeguarding & risk

Caseload management

Compassionate engagement

Driving licence

Enhanced DBS

Job description

Domestic Abuse and Complex Needs Support Worker

Location: Covering South Nottinghamshire
Hours: 30 hours over four days, Monday to Friday - flexibility to choose your four working days
Contract: Temporary until March 2027, with a possible extension subject to funding

Supporting Futures is recruiting for a specialist women’s charity seeking a Support Worker to support women experiencing domestic abuse alongside homelessness, substance misuse and/or involvement with the criminal justice system.

The role

• Build trusting relationships with women experiencing complex and overlapping needs

• Manage a caseload, providing trauma-informed, person-centred support

• Complete risk assessments, including DASH, and develop individual safety and support plans

• Help women access accommodation, healthcare, mental health support, substance misuse services and legal advice

• Accompany women to appointments and advocate on their behalf

• Work closely with housing providers, safeguarding teams and other specialist agencies

• Maintain accurate case records and contribute to service monitoring

What we’re looking for

• Strong experience supporting adults with complex needs

• Experience supporting survivors of domestic abuse - this is essential

• Knowledge of safeguarding, risk assessment and safety planning

• Experience managing a caseload and working with multiple agencies

• A compassionate, non-judgemental approach and the ability to engage women who may face barriers to accessing support

• A full UK driving licence and access to a vehicle insured for business use

• Enhanced DBS clearance

This post is open to women only under Schedule 9, Part 1 of the Equality Act 2010, due to the nature of the service and client group.