DoLS Referrals & Admin Specialist

IPSC Recruitment LTD; England; On-site; GBP 29,000 - 35,000; Full time

Job summary

iPeople SC Solutions is recruiting a Business Support Officer to work for our client based in Buckinghamshire. The role focuses on delivering administrative processes within the DoLS framework and coordinating assessments with qualified practitioners.

Ideal candidates will have experience in Adult Social Care, strong IT skills, and excellent communication. The position requires organised work habits, prioritisation, and the ability to meet deadlines in a busy local authority setting.

Qualifications

• Previous administration experience in DOLs or Adult Social Care.
• Strong IT knowledge with MS Office; ability to produce reports in Excel/Word.
• Highly organized with good time management and ability to meet deadlines.
• Excellent verbal and written communication skills.

Responsibilities

• Deliver and develop administrative processes and project support, coordinating responses to inquiries from stakeholders.
• Co-ordinating and allocating to practitioners to undertake assessments and oversee the complete process.
• Maintain robust working relationships with Care Home managers/staff, Hospital staff, other relevant professionals and families as the face of the DoLS TEAM.
• Assist TEAM manager in timely payment of invoices where applicable
• Gather relevant information from referrers and other involved agencies to inform decision making within prescribed timescales.
• Receive, log and progress referrals from Hospitals, Care Homes, Nursing homes and other professionals, for potential Deprivation of Liberty safeguards actions.
• Maintain manual or electronic systems, ensuring data accuracy and reliability.

Tools

Microsoft Excel

Microsoft Word

Job description

iPeople SC Solutions is recruiting a Business Support Officer to work for our client based in Buckinghamshire. The role focuses on delivering administrative processes within the DoLS framework and coordinating assessments with qualified practitioners.

Ideal candidates will have experience in Adult Social Care, strong IT skills, and excellent communication. The position requires organised work habits, prioritisation, and the ability to meet deadlines in a busy local authority setting.