Business Support Officer – Buckinghamshire

iPeople Solutions; England; Presencial; GBP 29.000 - 35.000; Jornada completa

Descripción de la vacante

iPeople SC Solutions is recruiting a Business Support Officer to work for our client based in Buckinghamshire. The role focuses on delivering administrative processes within the DoLS framework and coordinating assessments with qualified practitioners.

Ideal candidates will have experience in Adult Social Care, strong IT skills, and excellent communication. The position requires organised work habits, prioritisation, and the ability to meet deadlines in a busy local authority setting.

Formación

• Previous administration experience in DOLs or Adult Social Care.
• Strong IT knowledge with MS Office; ability to produce reports in Excel/Word.
• Highly organized with good time management and ability to meet deadlines.
• Excellent verbal and written communication skills.

Responsabilidades

• Deliver and develop administrative processes and project support, coordinating responses to inquiries from stakeholders.
• Co-ordinating and allocating to practitioners to undertake assessments and oversee the complete process.
• Maintain robust working relationships with Care Home managers/staff, Hospital staff, other relevant professionals and families as the face of the DoLS TEAM.
• Assist TEAM manager in timely payment of invoices where applicable
• Gather relevant information from referrers and other involved agencies to inform decision making within prescribed timescales.
• Receive, log and progress referrals from Hospitals, Care Homes, Nursing homes and other professionals, for potential Deprivation of Liberty safeguards actions.
• Maintain manual or electronic systems, ensuring data accuracy and reliability.

Herramientas

Microsoft Excel

Microsoft Word

Descripción del empleo

Business Support Officer – Buckinghamshire

Job details

Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our site: ipeoplescsolutions.co.uk

iPeople SC Solutions is recruiting a Business Support Officer to work for our client based in Buckinghamshire.

A local authority located in Berkshire is looking for an experienced Referral Officer to join their Adult Social Care Service.

Key Responsibilities

• Deliver and develop administrative processes and project support, coordinating responses to inquiries from stakeholders.
• Co-ordinating and allocating – to specially qualified practitioners and professionals to undertake required assessments and to “oversee” the complete process.
• To maintain robust working relationship with Care Home managers / staff, Hospital staff, other relevant professionals and individual’s families and function as the face of the DoLS TEAM.
• To assist TEAM manager in timely payment of invoices where applicable
• To gather relevant information from the referrer and other involved agencies to inform decision making within the prescribed timescales.
• To receive, log and progress referrals from Hospitals, Care Homes, Nursing home and other professionals, where it is believed to be, or likely to be, a Deprivation of a Person’s Liberty occurring; thus raising a duty on the Supervisory Body (the Local Authority) to provide assessment, intervention and authorisation to ensure that individuals rights are upheld and promoted within the legal framework of the Mental Capacity Act 2005 and Deprivation of Liberty Safeguards.
• Maintain manual or electronic systems, ensuring data accuracy and reliability.

About You

• Previous administration experience working within a DOLs team or within Adult Social Care
• Strong IT knowledge, including experience in using Microsoft Office with the ability to produce reports and presentations within Excel and Word.
• Highly organised and able to manage time effectively, prioritise work with minimal supervision, and meet deadlines.
• Excellent verbal and written communication skills