Dog Welfare Assistant (30 hours per week)

Dogs Trust; Cardiff; On-site; GBP 18,000 - 22,000; Part time

Job summary

Dogs Trust Cardiff is seeking a Dog Welfare Assistant (30 hours per week) to join our Rehoming team. The role involves daily dog care, educating prospective owners on responsible ownership, and delivering excellent customer service to visitors.

The position operates on a rotational schedule, including every other weekend, with shifts 8:00am–4:30pm or 10:30am–7:00pm. Please note the role is permanent and part-time, based in Cardiff, offering a pro-rata salary with benefits.

Qualifications

• Excellent communication skills
• Ability to show empathy to people and animals
• Experience working with or handling dogs; basic behaviour and health knowledge
• Full, manual driving licence is essential
• Willingness to work a rota including weekends

Responsibilities

• Provide daily care to dogs at the rehoming centre in line with Dogs Trust guidelines and safety rules
• Educate potential new owners and the public on dog care and welfare
• Deliver excellent customer service to visitors to the centre

Skills

Excellent communication

Empathy to people and animals

Team player

Energetic & positive attitude

Dog handling experience

Basic dog behaviour and health知识

Driving licence (full manual)

Tools

Driving licence (manual)

Job description

Dog Welfare Assistant (30 hours per week)

Application Deadline: 10 November 2026

Department: Rehoming

Employment Type: Permanent - Part Time

Location: Cardiff

Compensation: £20,200 pro-rata (full time equivalent £25,250) per year + benefits

Description

Have you always had an itch to scratch when it comes to helping dogs? We’re looking for someone with a commitment to animal welfare to join the team in our busy rehoming centre.

Dog Welfare Assistants are the backbone of our centres, as they care for our four-legged friends every day. We’re looking for someone who can provide our dogs with the highest level of care and enrichment, as they prepare for their forever home.

The working pattern for this role will be based on a rota (including every other weekend), with shifts operating between either 8:00am–4:30pm or 10:30am–7:00pm.

What does this role do?

As Dog Welfare Assistant, you’ll:

• provide daily care to the dogs in the rehoming centre, working to Dogs Trust's code of practice and Health and Safety guidelines,
• educate potential new owners and the general public on the care and welfare of their dogs,
• deliver excellent customer service to all visitors to the centre.

Could this be you?

The successful candidate will be an excellent communicator with the ability to show empathy to both people and animals. A strong team player, you'll have lots of energy and a positive upbeat attitude. Experienced in working with or handling dogs, you'll be knowledgeable in basic behaviour and health issues and, above all, be committed to the aims and objectives of Dogs Trust. A full, manual driving licence is also essential, as driving will be a part of the role.

Interviews are provisionally scheduled between 14th to 16th November at Cardiff Rehoming Centre.

What does this team do?

Our rehoming centres house thousands of dogs each year until they can find a loving new home and the success of our centres wouldn’t be possible without our dedicated team of staff and volunteers; there is a real family-community within each of our centres. Come rain or shine, our team are out in all weathers to make sure the dogs have the best possible life. Dealing with thousands of visitors each month, our rehoming centres are the face of Dogs Trust, and we pride ourselves on our staff providing the very best in customer service.