Document Solutions Coordinator - INTERNAL ONLY

Browne Jacobson LLP; Nottingham; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Private medical insurance

Pension contributions

Employee assistance programme

Wellbeing initiatives

Enhanced parental leave

Job summary

Browne Jacobson LLP in Nottingham is seeking a Document Solutions Coordinator to support the Document Solutions team in delivering high‑quality document services to internal and external clients. The role involves coordinating workloads, meeting SLAs, and deputising for the Team Leader when needed.

You will handle printing, reprographics, scanning, electronic documents, mail, and records management, with strong IT skills (45 wpm, MS Outlook, Word, Excel, PowerPoint, Adobe) and excellent

Qualifications

• Typing speed of 45 wpm or faster is required.
• Strong communication skills and relationship-building abilities.
• Experience supervising a small team or workload coordination would be beneficial.

Responsibilities

• Coordinating workloads across the team to meet SLAs and targets.
• Delivering a broad range of document services including printing, scanning, and mail handling.
• Maintaining records management and electronic document workflows.
• Promoting the Document Solutions services across the firm and supporting development plans for team members.
• Supervising in the Team Leader's absence and maintaining high service quality.

Skills

Typing 45 wpm

Strong communication

Supervisory experience

Tools

MS Outlook

Word

Excel

PowerPoint

Adobe

Job description

Document Solutions Coordinator - INTERNAL ONLY

Vacancy type Experienced hires

Scheme Secretarial/Administrative

Level Junior

Business area Legal Support Services

Duration Permanent

Hours Full Time

Location Nottingham

Reference number JP146

Job title Document Solutions Coordinator

Team Document Solutions

Vacancy owner Jonah Philpott

We're looking for a Document Solutions Coordinator to help deliver seamless, business-critical document services to both internal and external clients across the firm.

The role

As a Document Solutions Coordinator, you'll play a key part in supporting the Document Solutions team in providing a high-quality client experience in line with the firm's brand values and standards. You'll also step up to deputise in the absence of the Team Leader, making this a varied and rewarding role with real scope for responsibility.

What you'll be doing

• Coordinating the allocation of workloads across the team and ensuring all work is delivered in line with SLAs and agreed targets.
• Delivering a broad range of document services, including printing and reprographic work, scanning, electronic document creation and transmission, incoming and outgoing mail, and records management.
• Promoting Business Operations' services across the firm and helping to maintain development plans for team members in relation to IT, information security and equipment.
• Supervisory experience in a document production or distribution environment, with a proven ability to motivate teams and build team morale.
• Excellent IT skills, including a minimum typing speed of 45wpm and strong working knowledge of MS Outlook, Word, Excel, PowerPoint and Adobe.
• An effective communicator who can build and maintain strong relationships with clients and colleagues, manage business expectations, and problem-solve calmly under pressure and to tight deadlines.

We offer a flexible and hybrid working model. Our comprehensive benefits package includes private medical insurance, pension contributions, an employee assistance programme, and a range of wellbeing initiatives. Enhanced parental leave is also available, reflecting our commitment to supporting you through every stage of your career and life.

Many of our people work flexibly in some way and we're open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us about it during the recruitment process.

We celebrate diversity and welcome applicants from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, religion, gender, gender identity, sexual orientation, disability, social economic background or age.

We're a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role.

Take a look at our candidate interview pack for information about reasonable adjustments, what you can expect during the interview process, and guidance to help you prepare.