Document Controller

Complete Fixing Solutions; City Of London; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Paid travel for site visits

Company pension

Bonus scheme participation

Private medical cover after probation

Job summary

Complete Fixing Solutions in London seeks a Document Controller to manage fire door installation records and installer competency tracking. The role blends office coordination with field support, ensuring documentation is audit-ready for handovers.

You will maintain trackers, check records, and collate evidence from sites, while coordinating with project teams and delivering regular progress reports.

Qualifications

• Strong computer skills, able to run trackers and keep records up to date.
• Excellent organisation and the confidence to work independently.
• Some fire door knowledge is desirable, BM TRADA Q-Mark familiarity is a plus.
• Experience documenting installations and preparing audit-ready records.

Responsibilities

• Maintain a central tracker of fire door projects, progress and actions.
• Check installation records and photos; follow up missing info.
• Keep installer competency and training records up to date.
• Visit sites to help operatives capture and upload evidence.
• Coordinate with site/project managers to resolve issues.
• Provide weekly reports on doors installed and project status.

Skills

Computer skills

Organisational skills

Independent worker

Q-Mark knowledge

Fire door knowledge

Job description

Document Controller

Location: London office near Moorgate (EC2M), with site visits mainly across Central London (Zone 1)

Working arrangement: Approximately 60% office-based / 40% site-based

Salary: Circa £35,000, depending on experience

Benefits: Paid travel for site visits, company pension, plus bonus scheme participation and private medical cover following successful completion of probation.

Working hours: 7:30am to 4:30pm

Complete Fixing Solutions specialises in high-end bespoke joinery installations. We're looking for an organised, proactive person to take ownership of our fire door installation records and installer competency tracking.

This is a varied role combining office-based coordination with practical site support, helping our teams keep installations properly documented and ready for audits and handovers.

What you'll do

• Maintain a central tracker of fire door projects, installation progress and outstanding actions.
• Check installation records and photographs, following up on missing or incomplete information.
• Keep installer competency and training records up to date, identifying further training needs.
• Visit sites to help operatives capture and upload the required evidence.
• Work with site and project managers to resolve issues and coordinate training.
• Provide weekly reports on installed doors, project progress and outstanding items.

What we're looking for

Someone with strong computer skills, excellent organisation and the confidence to work independently and follow up with site teams. Some fire door knowledge is desirable, with relevant experience and familiarity with BM TRADA Q-Mark processes an advantage.

You'll have the opportunity to build and manage a clear tracking system and make a practical difference across our projects