Student Funding Officer (REDEPLOYEE CANDIDATES ONLY)

City St George’s Students' Union; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

City St George’s, University of London is seeking a Student Funding Officer to deliver a high-quality, student-centred service providing in-person guidance on funding options and attending university promotional events.

The role involves timely administration of discretionary funding, undergraduate bursaries and international student finance, liaising with staff across the university and external stakeholders to support students throughout their journey.

Qualifications

• Excellent customer service skills and ability to work in busy environments.
• Strong communication and teamwork across staff and students.
• Attention to detail and accuracy in administration.

Responsibilities

• Deliver in-person student funding advice and guidance on funding options at events.
• Administer discretionary funding and bursaries for undergraduates and international students.
• Liaise with staff across departments and external stakeholders to support students.

Skills

Customer service

Communication

Teamwork

Job description

Please note: These roles are only open to Redeployee applicants at City St George's.

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

For more information about City St George’s, University of London, please click on this link #4988 HR job pack amends RL1e - Accessible.pdf

Background

The Student Funding Team (SFT) is based in the Student Experience Directorate within Professional Services. Delivering timely specialist in-person student support and advice to enable students to explore a range of funding options to support them throughout their student journey.

Responsibilities

Student Funding Officer has specific responsibilities for delivering a high-quality, student-centred service providing in-person advice and guidance on funding options and attendance at university promotional events. Timely administration of discretionary funding, undergraduate bursaries and international student finance liaising with a wide range of staff at various levels across the university and external stakeholders.

Person Specification

Candidates will have excellent customer service skills and thrive in busy, fast paced environments - with the ability to remain persistently calm in difficult situations and use professional judgement. Candidates will enjoy working as a team, have excellent communication skills and be able to effectively manage their varied workload – working to a high level of accuracy and attention to detail.

Additional Information

Closing date for applications: 30 August 2026 at 11:55PM

Interviews are scheduled to take place on: 8/9/10 September 2026 at Clerkenwell campus.

The selection process will involve an in-person interview and a presentation. Further details will be confirmed at the interview stage.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.

The University of business, practice and the professions