DMA Performance Technician — Leakage Reduction & Field Data

Pertemps Thames Water; Wooburn Green; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Generous Pension Scheme

Health and wellbeing benefits

Annual leave up to 30 days

Job summary

Thames Water is seeking a DMA Performance Technician to own a patch of District Metered Areas, reducing leakage and improving the performance of our clean water network. This field-based role provides autonomy and the chance to make a tangible environmental impact, with 1–2 Bourne End office visits per week and a 38-hour week.

You will analyse data, engage with contractors and stakeholders, and help deliver reactive and long-term plans to enhance network health.

Qualifications

• Strong ability to interpret data and translate it into practical actions.
• Demonstrated problem-solving skills and a proactive mindset.
• Ability to work with multiple stakeholders, including contractors and operational teams.
• Background in a safety-critical, customer-focused environment.
• Strong communication and interpersonal skills.
• Full UK driving licence and confidence travelling between sites.

Responsibilities

• Take full accountability for leakage and network health across your assigned DMAs.
• Analyse flow, pressure, and asset data to identify trends, issues, and improvement opportunities.
• Support leak detection activity and unaccounted-for-water reduction campaigns.
• Develop and deliver both reactive and long-term plans to improve network performance.
• Respond to DMA points of interest and complete effective interventions that resolve DMA health/operability issues.
• Work collaboratively with internal teams and contractors to ensure safe, high-quality, and cost-effective repairs.
• Engage with customers and stakeholders, providing clear communication during planned and reactive works.
• Continuously review performance data to drive efficiency and innovation.
• Champion and promote a strong health & safety culture in all activities.

Job description

Thames Water is seeking a DMA Performance Technician to own a patch of District Metered Areas, reducing leakage and improving the performance of our clean water network. This field-based role provides autonomy and the chance to make a tangible environmental impact, with 1–2 Bourne End office visits per week and a 38-hour week.

You will analyse data, engage with contractors and stakeholders, and help deliver reactive and long-term plans to enhance network health.