DLO Commercial Manager

Housing Quality Network; Maidenhead; On-site; GBP 65,000 - 90,000; Full time

Job summary

Housing Quality Network is seeking a commercially focused DLO Commercial Manager to support growth, performance and development of our Direct Labour Organisation. This pivotal role sits at the heart of repairs, finance, operational delivery and business planning, guiding data-driven decisions about expanding in-house services.

You will develop the DLO trading model, oversee reporting on costs, income, productivity and value for money, and lead robust business cases for service growth, comparing

Job description

We are looking for a commercially focused DLO Commercial Manager to support the growth, performance and development of our Direct Labour Organisation. This is a key role at the centre of repairs, finance, operational delivery and business planning, helping Housing Solutions make informed, evidence-based decisions about the future expansion of in-house services.

You will develop and monitor the DLO trading model, working closely with Finance and operational colleagues to ensure clear, accurate reporting on costs, income, productivity, performance and value for money. You will also lead the preparation of robust business cases for service growth, comparing in-house and external delivery models and identifying risks, opportunities and investment requirements.

The role will involve developing productivity and utilisation analysis, creating insight reports and dashboards, supporting data quality improvements, and helping operational leaders translate performance information into practical service improvements. You will work across teams including Repairs, Finance, Data Insight, Digital, Compliance, Strategic Asset Management and senior leaders to ensure the DLO has the commercial insight needed to deliver effective, efficient and resident-focused services.