Divisional Operations & Patient Pathways Lead

Lancashire Teaching Hospitals; Rishton; On-site; GBP 42,000 - 54,000; Full time

Job summary

Lancashire Teaching Hospitals is seeking a Divisional Support Manager to help deliver operational objectives across the Plastics speciality, coordinating patient flow and data-driven improvement initiatives. You will work closely with senior managers, clinicians and matrons to ensure high-quality patient care and efficient pathways.

The role emphasises analytical governance, capacity management and leadership responsibilities, with a focus on improving inpatient, outpatient and waiting-list

Qualifications

• Educated to degree level in relevant subject or demonstrable equivalent experience in business administration.
• Significant administrative experience.
• Proven experience of report writing and analysing data.
• Experience of working in a dynamic environment with changing priorities and challenging deadlines.
• Experience of supervising and supporting colleagues.
• Previous healthcare setting experience is desirable.
• Knowledge of patient waits is desirable.

Responsibilities

• Operational and performance management: support delivery of service targets, monitor capacity and demand, and coordinate activity.
• Leadership and communication: build relationships with clinicians, managers and colleagues; deputise for the Service Manager when needed.
• Service improvement: work with divisions to improve systems and patient pathways using data.
• People management: provide line-management support, manage performance, and coordinate staff rotas and appraisals.
• Governance and risk: promote risk management and assist with investigations and safety requirements.
• Partnership working: collaborate across the organisation to improve services and patient care.

Skills

Time management

Interpersonal skills

Concise presentation

Microsoft Office

Independent working

Education

Degree in relevant subject or business admin experience

Job description

Lancashire Teaching Hospitals is seeking a Divisional Support Manager to help deliver operational objectives across the Plastics speciality, coordinating patient flow and data-driven improvement initiatives. You will work closely with senior managers, clinicians and matrons to ensure high-quality patient care and efficient pathways.

The role emphasises analytical governance, capacity management and leadership responsibilities, with a focus on improving inpatient, outpatient and waiting-list