District Manager - Central London

Sainsbury's; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading company in multi-channel retailing is seeking a District Manager to lead store operations across multiple locations. This role requires a strong focus on customer service, team leadership, and achieving business KPIs. With opportunities for growth and a substantial benefits package including discounts, healthcare, and bonuses, it’s an exciting environment for leaders passionate about enhancing customer experiences.

Benefits

Discount card for multiple brands

Private healthcare options

Annual bonus scheme

Generous holiday entitlement

Shopping discounts

Generous family leave

Pension matching

Share schemes

Wellbeing support services

Qualifications

• Focus on customer service and decision-making.
• Experience managing employee relations (ER) cases.
• Ability to lead remotely.

Responsibilities

• Lead teams of Store Managers to drive performance.
• Support coaching efforts to achieve store KPIs.
• Champion operational excellence and process compliance.

Skills

Customer service focus

Relationship building

Influence on KPIs

Leadership

Coaching and development skills

Job description

Managing in Argos

Argos has strong foundations - a leader in multi-channel retailing, huge customer reach and some of the best global and own brands. It's a well loved business and throughout our 51 year history, we have evolved and adapted to meet the changes in the way our customers shop and what they're looking for from us.We’re now on a journey to unleash and transform Argos. That means going faster, being more focused and being more ambitious than ever before. If you're passionate about customers then this is the place to be as our number one commitment is to make the moments that matter to them unforgettably easy. By joining our leadership team you'll have the opportunity to do just that.

About the role:

The District Manager is a brand new role. They will lead teams of around 16 Store Managers. and be the operational experts within the Argos business, providing hands-on support and daily coaching opportunities to boost business performance and achieve store KPIs. Although a field based role we expect our District Managers to be in their shops, operating on-the-ground to drive performance in their teams, championing operational excellence and ensuring process compliance, everything they do is around making every Argos experience a brilliant one for our customers.

Essential Criteria (When submitting your application please attach a CV which demonstrates you meet these criteria):

• Demonstrates a focus on customer service, putting the customer at the heart of key decisions.
• Demonstrates success in having had a positive influence on KPIs and business performance.
• Demonstrates the importance of building relationships.
• Understands the importance of prioritisation to generate the most successful results.
• Experience in managing ER cases.
• A proven ability to lead teams of managers, experience doing this remotely would be advantageous. With a key focus on coaching and development.

What we offer:

We truly value our colleagues and provide a market-leading benefits package:

• Discount card –10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
• Private Healthcare – Eligible for single cover and to upgrade annually to family cover
• An Annual Bonus Scheme –Rewarding you for your performance throughout the year
• Generous holiday entitlement - based on the hours you work.
• Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
• Family leave – generous maternity and paternity leave.
• Pension – Sainsbury’s will match between 4-7.5% of your pension contributions.
• Sainsbury’s share schemes – allowing you to buy Sainsbury’s shares at discounted prices and the option to buy shares monthly from your gross salary to build up an investment.
• Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.

Flexibility:

We are committed to creating a diverse and inclusive workplace and welcome applications from individuals seeking part-time and flexible working arrangements. Whether you're looking to balance work with other commitments or prefer a non-traditional schedule, we encourage you to apply and discuss your preferred working schedule with us.