District Field Service Leader: Ops & Growth

Panasonic Appliances Refrigeration Systems de México S. A. de C. V.; Northern Ireland; On-site; GBP 64,000 - 119,000; Full time

Benefits offered by this job

Health benefits

Retirement plan (401k)

Paid time off

Educational assistance

Wellness programs

Job summary

Hussmann Corporation is hiring a Service Operations Manager to oversee district service teams and contracts. You will lead technicians, support budgeting, and maintain customer relationships while ensuring safety and regulatory compliance.

Applicants should have refrigeration/HVAC knowledge, strong leadership, and excellent communication. This on-site role requires travel and flexibility to work outside normal hours.

Qualifications

• 5 years of related experience strongly preferred.
• Knowledge of commercial refrigeration and HVAC preferred.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication, verbal and written.
• Valid driver's license and willingness to travel regionally.
• Flexibility to work outside normal hours.

Responsibilities

• Oversee operations of Service Team(s), contracts, emergency service, and warranty work.
• Develop and maintain customer relationships within the district.
• Assist Area Service Manager with forecasts, cost-saving opportunities, and risk areas.
• Assist Area Service Manager in creation, review, and validation of contracts and estimates.
• Assist Area Service Manager in assessing manpower needs and recruiting Service Technicians.
• Conduct performance appraisals for assigned Service Technicians; support promotions and training.
• Enforce all workplace safety policies (OSHA, etc.) and support branch safety programs.
• Support billing and collections as required.
• Other duties as assigned.

Skills

Refrigeration knowledge

HVAC knowledge

Leadership

Communication

Time management

Microsoft Office

Flexibility

Travel readiness

Driver's license

Education

High School Diploma / GED

Associates Degree preferred

Tools

Microsoft Office Suite

Job description

Hussmann Corporation is hiring a Service Operations Manager to oversee district service teams and contracts. You will lead technicians, support budgeting, and maintain customer relationships while ensuring safety and regulatory compliance.

Applicants should have refrigeration/HVAC knowledge, strong leadership, and excellent communication. This on-site role requires travel and flexibility to work outside normal hours.