Sales Coordinator

Breedon Group; Aberdeen City; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension scheme

33 days annual leave

Share Saver Scheme

Job summary

Breedon Group is seeking a detail-oriented Sales Coordinator at Kemnay Concrete Products, Aberdeen. You will manage customer orders, handle inbound inquiries, and support Territory Sales Managers with sales admin and pricing activities.

The role emphasizes proactive outreach, strong communication and cross-functional collaboration to ensure high-quality service. The position offers a permanent full-time contract within a busy sales team.

Qualifications

• Experience in a proactive sales, lead generation and account management role.
• Self-starter who is commercially focused and takes ownership of performance.
• Ability to build relationships with new customers and support customers effectively.
• Capable of managing competing priorities in a dynamic environment.
• Curious about products and services; continually learns.
• Excellent verbal and written communication across teams.

Responsibilities

• Proactively follow up new leads and referrals from the Territory Sales Manager.
• Lead customer conversations to discuss future opportunities.
• Develop weekly and monthly sales activity plans to support sales pipeline.
• Respond to customer enquiries and understand needs to recommend solutions.
• Develop pricing and quotations and record in Breedon’s systems.
• Maintain product knowledge and upsell/cross-sell where appropriate.
• Manage customer enquiries through to conversion and capture outcomes in the system.
• Monitor customer credit limits and communicate to ensure smooth flow.
• Adhere to SOPs and Breedon ways of working.
• Contribute to Customer & Commercial Excellence initiatives and KPI reviews.

Skills

Lead generation

Account management

Customer relationships

Communication

Multitasking

MS Office

CRM software

Detail oriented

Tools

MS Office

CRM software

Job description

Sales Coordinator

Application Deadline: 23 October 2026

Department: Sales

Employment Type: Permanent - Full Time

Location: Kemnay Concrete Products, Aberdeen

Description

About Breedon Group: Breedon Group plc is a leading vertically integrated construction materials group in Great Britain, Ireland, and the USA. We're dedicated to providing high-quality materials and services for the construction industry, with a commitment to safety, sustainability, and innovation. Joining Breedon means becoming part of a team that values excellence and is committed to making a positive impact.

Position Overview: Due to an internal promotion, we are seeking a detail orientated and highly organised Sales Coordinator who will be at the heart of our customer interactions. You'll collaborate closely with our operations team, managing customer orders and offering support over the phone. You will handle inbound enquiries ensuring smooth operations, outstanding customer service, and efficient communication between departments. You will also provide essential sales administration support to Territory Sales Managers. Your role is pivotal in ensuring our customers receive a professional service.

Key Responsibilities

• Proactively follow up new leads and referrals generated from the Territory Sales Manager
• Lead customer conversations which enable discussions into future opportunities
• Develop clear weekly and monthly sales activity plans of your own that support the sales pipeline
• Respond to customer enquiries (directly and those passed to you) and engage customers to understand their needs and recommend the best solution
• Develop accurate pricing and quotations for customers and capture within Breedon’s systems
• Proactively maintain product knowledge expertise ensuring you understand Breedon’s products and can recommend the best solutions to customers actively upselling and cross selling where appropriate
• Actively manage customer enquiries to conclusion, driving conversion, understanding the reasons behind lost quotes, and capturing this in the system
• Manage customer credit limits, proactively anticipating and communicating to enable smooth flow
• Adopt the Breedon way of working and ensure process adherence and compliance to SOP’s
• Actively participate in delivery of Customer & Commercial Excellence initiatives ensuring that new ways of working are adopted and embedded within the business
• Regularly review KPIs to ensure achievement of plan objectives and targets (budgets).
• Provide updates on performance
• Provide input which informs local Marketing initiatives.

Skills, Knowledge & Expertise

Essential

• Experience operating in a proactive sales, lead generation and account management role
• A self-starter who is commercially focused and responds appropriately on your own to improve outcomes and process’s and assumes responsibility for your own performance
• You relish the opportunity to build relationships with new customers and give Breedon the best chance of supporting our customers
• You’ll enjoy managing competing priorities and a dynamic work environment
• You have a natural curiosity in others and like to continuously learn about our products and services
• Highly effective communicator and facilitator, able to collaborate across teams and levels
• Ability to develop strong and lasting customer relationships & value-added solutions
• Strong organisational and multitasking skills
• Proficient in MS Office (Word, Excel and Powerpoint) Word and experience with CRM software
• Strong verbal and written communication
• Attention to detail and a right first time attitude.

Benefits

• A tailored, competitive salary
• Company Pension Scheme
• 33 days annual leave, inclusive of bank holidays
• Share Saver Scheme participation
• Company Life Assurance Scheme
• Access to our Employee Assistance Programme for health and wellbeing support
• Discounts on a wide range of products through our employee benefits platform
• Broad learning opportunities and career progression pathways.

Diversity Statement: At Breedon Group, we are committed to fostering an inclusive workplace where diversity is valued. We believe in equality of opportunity for all and encourage applications from a diverse range of candidates.

Join Us: If you're looking for a role that challenges you, offers progression, and contributes to building better futures, we'd love to hear from you. This position is an opportunity to grow your career within a supportive and dynamic environment at Breedon Group.