Distribution Centre Shift Leader (Day/Night, 12h)

Marks and Spencer plc (UK); Lichfield; On-site; GBP 40,000 - 54,000; Full time

Benefits offered by this job

Night-shift premium 25%

Colleague discount 20%

Holiday allowance

Pension and life assurance

Induction and training

MS Choices portal perks

Family-friendly policies

Wellbeing support

Volunteer day

Job summary

Marks & Spencer is opening a new Lichfield Distribution Centre in early 2027 and recruiting permanent, full-time Shift Managers to join the team.

The role covers day and night shifts on a 12-hour pattern, working a two-week rotating schedule, to lead a team in delivering for customers on time and in full.

We are seeking an inspirational leader who can manage performance, develop talent and drive continuous improvement in a dynamic retail logistics environment.

Qualifications

• Proven ability to lead large teams in a warehouse/distribution environment.
• Strong people management and coaching skills.
• Ability to use data to drive decisions.

Responsibilities

• Lead, inspire and coach Team Managers and Warehouse Colleagues to deliver results within budget through leadership.
• Deliver the Shift Production Plan to Volume, Efficiency and Rate in line with target costs with clear handovers.
• Identify and nurture talent through succession planning and upskilling.
• Lead and embed a culture of continuous improvement within the operation.
• Proactively manage people issues (wellbeing, absence, talent and performance) applying policy and guidance.

Skills

Leadership

People Management

Coaching

Data-driven

Continuous Improvement

Job description

Marks & Spencer is opening a new Lichfield Distribution Centre in early 2027 and recruiting permanent, full-time Shift Managers to join the team.

The role covers day and night shifts on a 12-hour pattern, working a two-week rotating schedule, to lead a team in delivering for customers on time and in full.

We are seeking an inspirational leader who can manage performance, develop talent and drive continuous improvement in a dynamic retail logistics environment.