Practice Manager

Inspired Selections Group; Salisbury; On-site; GBP 40,000 - 46,000; Full time

Benefits offered by this job

Bi-monthly team bonus

23 days’ holiday + 8 Bank Holidays

Staff discount

Free spectacles

Eyewear discounts

Friends and family discounts

Job summary

Inspired Recruitment Group is seeking a capable Practice Manager in Salisbury to lead a busy optical team and drive day-to-day operations and commercial performance.

The ideal candidate will manage a 10–11 person team, ensuring high standards of patient care while coaching and developing staff in a hands-on leadership role. Qualified Dispensing Optician status is not mandatory.

Qualifications

• Previous optical management experience would be highly desirable.
• Candidates may be a current Practice Manager or a strong Assistant Manager stepping up.
• Hands-on leader who can drive performance and maintain high standards.

Responsibilities

• Lead and motivate a team of around 10–11 staff.
• Manage day-to-day operations of the optical practice.
• Drive sales, performance and commercial targets.
• Coach, train and develop the team.
• Maintain excellent patient care and customer service.
• Support the patient journey and create a positive working environment.

Skills

People management

Commercial awareness

Coaching & training

Organisational skills

Patient care focus

Job description

Practice Manager – Salisbury

High-Street Optical Practice, 40,000+ DOE, Bonus Scheme, Full-Time

At Inspired Recruitment Group, we’re working with a busy, well-established optical practice in Salisbury that is looking for an experienced Practice Manager to take responsibility for a successful and established team.

This is a great opportunity for someone who enjoys being hands‑on, leading from the front and creating an environment where both the team and the practice can perform at their best.

The current Practice Manager is progressing internally, so you’ll be stepping into an established practice with a close-knit team, low staff turnover and a genuinely enjoyable working environment.

The Opportunity

This is a busy three-test-room practice with a team of approximately 10-11 people, including Optometrists, a Pre-Reg, Dispensing Opticians and Optical Assistants.

They are looking for an experienced manager who can take ownership of the day‑to‑day running of the practice while continuing to develop the team, maintain high standards and drive commercial performance.

You do not need to be a qualified Dispensing Optician to be considered. They are equally happy to consider a strong retail optical manager with the right level of experience.

The Role

As Practice Manager, you’ll take responsibility for the overall performance and smooth running of the practice, including:

• Leading, motivating and supporting a team of around 10-11
• Managing the day‑to‑day operations of a busy optical practice
• Driving sales, performance and key commercial targets
• Coaching, training and developing the team
• Maintaining excellent standards of patient care and customer service
• Supporting the team across the patient journey
• Creating a positive, organised and enjoyable working environment
• Working closely with the Director to identify opportunities for continued growth
• Leading from the front and supporting the team during busy periods

About You

Previous optical management experience would be highly desirable, particularly within a busy practice or larger team environment.

You could be a current Practice Manager looking for your next opportunity, or a very strong Assistant Manager/Supervisor who is already taking on significant management responsibilities and is ready to progress.

They’re particularly looking for someone who is:

• A confident and experienced people manager
• Commercially aware and comfortable working towards targets
• Able to motivate, coach and develop a team
• Organised and confident taking ownership of a busy practice
• Hands‑on and willing to lead from the front
• Passionate about delivering excellent patient care
• Positive, approachable and able to maintain the practice’s strong team culture

Qualified and non‑qualified candidates will both be considered.

Hours & Salary

This is a full‑time position working 37.5 hours across 5 days per week, including one weekend day.
Salary will depend on experience and qualification:

Experienced Retail / Optical Manager – circa 40,000
Qualified Dispensing Optician Manager – 40,000+

There may be some flexibility for the right candidate.

You’ll also have the opportunity to earn a bi‑monthly team sales bonus, with payments increasing depending on the practice’s performance against target.

Salary & Benefits

Alongside the competitive salary, the package includes:

• 40,000+ salary DOE
• Bi‑monthly team bonus scheme
• 23 days’ holiday + 8 Bank Holidays
• Staff discount
• Free pair of spectacles
• Additional eyewear discounts
• Friends and family discounts
• Travel expenses
• Ongoing training and development
• Potential longer‑term progression opportunities

Why Join?

The culture is one of the biggest attractions here. It’s a close-knit team where people genuinely enjoy working together, reflected in the practice’s low staff turnover.

You won’t be walking into a struggling team that needs rebuilding. The vacancy has arisen because the current Practice Manager is being promoted internally, and the business is looking for someone who can take over the reins and continue moving the practice forward.

For an experienced optical manager who enjoys a busy environment, a larger team and plenty of responsibility, this could be an excellent next move.

Interviews are being arranged ASAP, although finding the right person is more important than rushing the appointment.

As always, any conversation with Inspired Recruitment Group is completely confidential, with absolutely no pressure.

Jessica Mills | Inspired Recruitment
0121 778 6999
WhatsApp: [phone]
www.inspiredrecruitment.co.uk