Dispenser

Filey Surgery; Filey; On-site; GBP 20,000 - 26,000; Part time

Job summary

Filey Surgery is hiring a part-time Dispenser to support our dispensing team. The role involves prescription preparation, dispensing medications, stock control and handling patient communications.

Hours are 25 per week across 4 days; salary depends on experience. We are a friendly GP practice with a commitment to high-quality patient care and confidentiality.

Qualifications

• Essential NVQ Level 2 in dispensing or willingness to study for equivalent qualification.
• Excellent interpersonal and communication skills; ability to communicate with people at all levels.
• IT literate and able to work with computerised dispensing systems.

Responsibilities

• Prepare prescriptions and respond to patient queries; dispense medications and maintain stock.
• Oversee controlled drug register and ensure compliance with legislation.
• Liaise with patients, chemists, and rest homes; ensure dispensary systems are efficient.

Skills

NVQ Level 2 in Dispensing

Interpersonal skills

IT literacy

Methodical/accurate

SOP compliance

Workload prioritisation

Confidentiality

Punctuality

Flexibility

Education

NVQ Level 2 in Dispensing

Pharmacy Assistant programme

Tools

SystmOne

Job description

Filey Surgery

Dispenser

The closing date is 19 October 2026

Job summary

Thank you for your interest in Filey Surgery. We currently have a vacancy for a Dispenser. We are an established and forward thinking three partner practice offering a high standard of clinical care within a friendly enviroment.

We are ideally looking to recruit a qualified and experienced part-time Dispenser to support the work of our existing team.

The primary requirements of the role are to establish a point of contact for patients in need of prescription provision or medication dispensing. This includes the preparation of prescriptions, dispensing of medication, stock maintenance, and managing communications related to the dispensary.

Hours for this role are 25 Hours weekly over 4 days.

Main duties of the job

Preparation of prescriptions, including responding to all queries and requests from patients, dispensing of medications (conforming to all relevant legislation), stock maintenance of medications, including being familiar with current practice policies and dealing with all communications regarding the dispensary.

About us

The Filey Surgery aims to provide high quality healthcare to the people of Filey and its surrounding district. Our doctors, nurses and all other staff are dedicated to offering a professional service. We are a friendly surgery committed to delivering excellent care to our patients, and a positive working environment for our staff. We have a list size of around 9000 patients. We are a training Practice working with training GPs and medical students.

Details

Date posted: 02 October 2026

Pay scheme: Other

Salary: Depending on experience

Contract: Permanent

Working pattern: Part-time

Reference number: A4014-26-0002

Job locations: Filey Surgery, Station Avenue, Filey, North Yorkshire, YO14 9AE, United Kingdom

Job description

Job responsibilities

MAJOR DUTIES AND RESPONSIBILITIES OF THE POSITION

Preparation of Prescriptions

• Respond to all inquiries and requests for assistance from patients and other visitors, directing them to the doctor when necessary.
• Generate computerised prescriptions, including repeat prescriptions, upon request.
• Arrange for the collection of prescriptions by patients and chemists.
• Prepare prescriptions monthly for submission to the Prescription Pricing Authority and respond to any queries they may have.
• Update patient computer records with medication changes indicated in hospital discharge letters and forms.
• Acquire a thorough understanding of the computer programs used in dispensary operations.

Dispensing of Medication

• Oversee the controlled drug register, ensuring compliance with all relevant legislation.
• Dispense urgent prescriptions and those for temporary residents as needed.
• Offer dispensing services for all patient prescriptions.
• Keep the dispensary area clean and well-organised.

Stock Maintenance

• Comprehend and comply with current practice prescribing policies, including brand usage and formulary compliance, and reorder as necessary.
• Maintain adequate stock levels.
• Document any bonus stock received.
• Order from the wholesaler, accept, and unpack deliveries.
• Process the monthly wholesaler invoice for payment.
• Guarantee an ample supply of stationery, prescriptions, and labels.

Communication Regarding Dispensary

• Refer all prescription-related inquiries to the appropriate partner or the duty doctor.
• Liaise with drug company representatives, local chemists, rest homes, our wholesaler, etc.
• Assess the efficiency of dispensary systems and report any necessary changes or issues to the practice manager.

General Responsibilities

• Ensure complete familiarity with all computer programs that impact your work.
• Maintain a tidy and organised work area.
• Monitor effectiveness of the various systems you operate and report any problems or variations required

Special requirements of the post

• An understanding, acceptance and adherence to the need for strict confidentiality
• An ability to use own judgement, resourcefulness, common sense and local knowledge to respond to patients' enquiries and requests.

Person Specification

Skills

Essential

• To hold or be willing to study for NVQ Level 2 in Dispensing and Pharmacy Assistant programme.
• Excellent interpersonal and communication skills, with ability to communicate with people at all levels.
• IT literate
• Methodical and accurate approach to practical tasks
• Ability to follow Standard Operating procedures (SOPs)
• Able to prioritise workload and work under pressure without losing customer focus.
• Trustworthy and understanding on confidentiality issues.
• Punctuality and reliability.
• Flexibility to ensure daily tasks are completed.

Desirable

• Ability working under own initiative in the preparation of -Monitored Dosing Systems.
• Keen to be involved in the business and understand the priorities of Filey Surgery.
• Knowledge of the services the pharmacy provides and looks to promote these whenever appropriate.
• Previous experience of working with SystmOne
• Previous experience of working in a Dispensary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: Filey Surgery

Address: Filey Surgery, Station Avenue, Filey, North Yorkshire, YO14 9AE, United Kingdom

Employer contact details

For questions about the job, contact:

HR & Governance Lead

Jill Ponder

[e-mail]

01723515666

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.