Dispatch Team Leader

Talented People; Horley; On-site; GBP 32,000 - 39,000; Full time

Job summary

Talented People is seeking an experienced Warehouse Team Leader / Dispatch Supervisor for a busy Crawley warehouse. You will lead the late shift, oversee outbound dispatch, and drive accurate order processing through the WMS to meet customer deadlines.

The role requires strong leadership, system-based logistics experience, and a proactive, hands-on approach. Excellent organisation and communication are essential, with a focus on throughput and safety.

Qualifications

• Experience as Warehouse Team Leader or dispatch supervisor.
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• Experience in a system-driven warehouse environment using WMS/ERP.

Responsibilities

• Lead and motivate a team of warehouse operatives during the late shift.
• Upstream dispatch activities: ensure orders are processed and shipped accurately.
• Manage workflow using the WMS and handheld scanning technology.
• Monitor order status, dispatch schedules, and shipment priorities.
• Ensure stock movements and inventory transactions are recorded electronically.
• Coordinate with transport and internal departments to meet delivery schedules.
• Investigate and resolve system, stock, or dispatch discrepancies promptly.
• Monitor team performance, productivity, and KPIs.
• Ensure compliance with health & safety procedures and warehouse best practice.
• Identify opportunities to improve dispatch processes and operational efficiency.

Skills

Team leadership

WMS/ERP systems

Dispatch/Logistics

Communication

Problem-solving

Organisational skills

Forklift licence

Handheld scanners

Tools

Warehouse Management System (WMS)

ERP systems

Handheld scanners

Job description

Job Description:

Warehouse Team Leader / Dispatch Supervisor

Location: Crawley

Salary: From £35,000 DOE

Hours: Monday to Friday | Late Shift | No Weekends

We're recruiting for an experienced Warehouse Team Leader / Dispatch Supervisor to join a busy, fast-paced warehouse operation in Crawley.

This role is ideal for someone with a strong background in dispatch, warehouse systems, and logistics coordination who enjoys leading from the front. The successful candidate will oversee the outbound operation, ensuring orders are processed accurately through the Warehouse Management System (WMS) and dispatched efficiently to meet customer deadlines.

If you're confident managing people, comfortable working with warehouse systems rather than paper-based processes, and thrive in a fast-moving environment, we'd like to hear from you.

The Role

As Warehouse Team Leader, you'll take responsibility for the late shift operation, ensuring the warehouse runs efficiently while maintaining high standards of accuracy, productivity, and customer service. You'll work closely with internal departments and transport providers to ensure all outbound shipments leave on time.

Key Responsibilities

• Lead and motivate a team of warehouse operatives during the late shift.
• Oversee all outbound dispatch activities, ensuring orders are processed and shipped accurately.
• Manage workflow using the Warehouse Management System (WMS) and handheld scanning technology.
• Monitor order status, dispatch schedules, and shipment priorities through warehouse systems.
• Ensure stock movements and inventory transactions are accurately recorded electronically.
• Coordinate with transport and internal departments to meet delivery schedules.
• Investigate and resolve system, stock, or dispatch discrepancies promptly.
• Monitor team performance, productivity, and KPIs.
• Ensure compliance with health & safety procedures and warehouse best practice.
• Identify opportunities to improve dispatch processes and operational efficiency.

About You

• Previous experience as a Warehouse Team Leader, Dispatch Supervisor, Warehouse Supervisor, or similar.
• Strong experience within a system-driven warehouse environment using WMS or ERP systems.
• Good understanding of dispatch, shipping, logistics, and outbound operations.
• Experience supervising warehouse teams and allocating workloads.
• Confidence using warehouse technology, handheld scanners, and computer-based systems.
• Excellent organisational, communication, and problem-solving skills.
• A proactive, hands-on leadership style with the ability to work under pressure.
• Forklift licence desirable but not essential.

What's on Offer?

• Salary from £35,000+, depending on experience.
• Monday to Friday late shift - no weekend working.
• Stable and growing business.
• Modern warehouse operation with technology-driven processes.
• Genuine opportunities for progression into senior warehouse management.
• Supportive team environment with ongoing development.

If you have experience leading dispatch operations in a systems-led warehouse environment and are looking for your next challenge, we'd love to hear from you.